Content Guru’s cloud customer engagement and experience solution storm® services hundreds of the world’s largest organizations. Providing businesses from a variety of sectors with a comprehensive, user-friendly interface, storm offers an effortless solution to resolving queries and issues.
In the outsourced contact centre industry this means driving down costs and increasing revenues. It also means improving service standards to forge customer loyalty, future-proof client relationships, and crush the competition.
BPOs attempting to increase profitability without the cutting-edge firepower of intelligent automation and AI will find themselves losing out again and again to competitors.
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