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Want to get Agentic AI-Ready? Start With a Customer Data Platform
If your AI isn’t hyper-personalized—delivering the same quality and knowledge as a human could—your customers are going to run a mile.
Content Guru Named an ‘Exemplary Vendor’ in Six ISG Buyers Guides™ for Contact Centers
Content Guru is delighted to announce that it has been classified as an ‘Exemplary Vendor’ across six CX-related research reports from leading global technology research and advisory firm, ISG.
Three Ways a Customer Data Platform Will Transform Your Business
Adopting a CDP drives real value in the here-and-now. From the moment of adoption, the CDP introduces new opportunities for efficiency.
Content Guru Named a Challenger In the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service
Content Guru, the world’s leading provider of mission-critical cloud CX solutions, has been placed in the Challengers quadrant of the 2025 Gartner® Magic Quadrant™ for Contact-Center-as-a-Service report for 2025.
Content Guru recognized in 2025 Gartner® Magic Quadrant™ for CCaaS
It’s the biggest day in the Customer Experience calendar. The Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) report for 2025 has been published.
2025 Gartner® Magic Quadrant™ for Contact Center as a Service
As a truly global provider, with offices across three continents, Content Guru is delighted to have been named a Challenger in the 2025 Gartner® Magic Quadrant™ for CCaaS.
The Customer Data Platform: Introducing the Future of CX
We live in a world that is saturated with data. Data-driven personalization is at the heart of Customer Experience (CX). Smart organizations know how to collect the data that matters and deploy it strategically.
The Inner Circle Guide to Agentic AI
This comprehensive guide helps you to understand the key considerations of Agentic AI, and how to implement Agentic AI successfully and safely.
Envisioning an Agentic AI Future for Communications
Discover how agentic AI is transforming communications — from networks and contact centers to how customers engage with businesses.
Content Guru scores 100% ‘Willingness to Recommend’ rating in the 2025 Gartner® CCaaS Voice of the Customer Report
Content Guru has received the highest overall ‘Willingness to Recommend’ rating, with 100% of customers that left a review saying they would recommend its storm® CX platform, in the 2025 Gartner® CCaaS Voice of the Customer Report.
2025 Gartner Voice of the Customer for CCaaS
Content Guru has received the highest overall ‘Willingness to Recommend’ rating, with 100% of customers that left a review saying they would recommend its storm® CX platform, in the 2025 Gartner® CCaaS Voice of the Customer Report.
To Achieve AI Success, You Need to Demonstrate Strong AI ROI
To make your AI transformation a success, leaders need to be able to demonstrate strong AI ROI. We’re arguably in Gartner’s ‘trough of disillusionment’. Without measurable AI ROI, it can be challenging to justify AI investments to stakeholders and customers.