storm® SCIM is an automated user provisioning service, ideal for organizations with high numbers of agents. By using storm SCIM, organizations can ensure that no leaver has access to the contact center service once they have left the organization, and when new agents start they can be up and running quickly and easily. User provisioning is managed automatically through Microsoft Azure accounts: once users have their account within the organization, their storm account is created automatically, and when leavers leave their account is removed along with their user identification within the organization.
Administration of the user account occurs just once, with no duplication of effort required. This ensures greater administrative efficiency and effectiveness, and reduces costs while also ensuring that the right people have access to storm.