Time to put employees first and limit the dangers of spreading COVID-19 in contact centers

28/05/2020


The government’s latest announcement that employees who cannot work from home should now return to work is a concerning prospect for the contact center industry. Even during the period with the most strict social distancing measures, a recent survey found that many non-essential contact center employees were still going to work in an office on a daily basis, and facing risks to their health and wellbeing as a result.

Martin Taylor, Deputy CEO and Co-Founder of Content Guru, argues that now is the time to act to prevent the spread of COVID-19 in UK contact centers.

Read The Full Article

Stedin: ready for innovation, digitization and automation of customer contact

View more

Redwood Technologies Group Acquires Potomac Integration and Consulting, LLC, as Part of Global Expansion Project

View more

Content Guru Appoints New Country Manager in Germany

View more
© 2021 CONTENT GURU LIMITED