Content Guru, the leading provider of enterprise-grade cloud customer experience solutions, has announced the launch of storm® LITETM, its new stripped-back feature bundle that enables SMBs and other organizations with smaller contact centers to move cost-effectively to the cloud.
storm LITE offers everything organizations with up to 200 seats need to immediately set up a contact center in the cloud, powered by the same technology as the full storm solution. The storm LITE bundle is centered on ultra-fast configuration from a self-service portal, and includes simple fixed costs per seat and per channel together with an impressive 99.99% availability SLA. storm LITE is scalable and can be upgraded to a full storm solution should additional features be needed, meaning that it evolves with an organization as requirements grow.
Martin Taylor, Deputy CEO and Co-Founder of Content Guru, commented: “We are delighted to be launching storm LITE as our cost-effective option for smaller businesses. Enabling these organizations’ customer-facing operations to leverage the most cutting-edge cloud contact center technology in the marketplace will empower them to gain competitive advantage and expand more rapidly. storm LITE will see Content Guru on-boarding even more customers in 2022 and transforming customer engagement and experience in more places around the world. storm LITE is a solution that adapts to organizations’ ever-evolving needs and eliminates the technological dead-ends implied by entry-level cloud contact center solutions until now.”