The Summit is attended by leading customer engagement organisations and professionals, and takes place on the 15th of October 2019 at the Hilton Canary Wharf, London. Consisting of business meetings, interactive seminars and valuable networking opportunities, the event is highly focused on bringing the customer services industry together to build meaningful relationships.
Content Guru will be hosting one-to-one meetings to conduct full consultations for those looking to transform their customer engagement technology estate, or simply consolidate all of their existing systems and move to the cloud. Each session will cover how Content Guru can provide bespoke solutions to solve the customer experience challenges faced by businesses.
The Digital Customer Engagement Summit is a valuable opportunity for representatives from the public sector, retail, transport, utilities, police and housing to learn how storm®, Content Guru’s multi-award-winning cloud solution, can transform Customer Engagement and Experience. storm is one of the world’s largest and most versatile cloud contact center solutions, delivering true blended omni-channel routing, intelligent automation, unrivalled scalability and rich integration to hundreds of third-party systems.
Martin Taylor, Deputy CEO at Content Guru, said: “Customer service is now the number one differentiator for providers of almost all goods and services, so in order for businesses to attract and keep loyal customers they must provide a best-in-class service across all channels, at all times. Content Guru is proud to offer businesses a solution designed to deliver superior customer experience, and we look forward to showcasing this at the summit.”