With over 1 trillion photos estimated to be captured every year, it is more important than ever that computers can interact with these massive amounts of information. Image Recognition (IR) utilises Artificial Intelligence (AI) technology as a platform for interacting directly with this visual data, making access to instant information as easy as ever. Interacting with images allows contact centre agents to instantly see any issue, reaching resolution rapidly and efficiently.

Find out more about the development of Image Recognition technology could alter the way companies and customers interact, and discover how our AI platform, brain®, could help your organisation change customer engagement for the better.