Government ICT

January 21st 2021

2021: The Year That Citizen Engagement Goes Full Digital

The digital revolution is here. Over the past 12 months, a seismic shift has taken place in the way in which the average citizen communicates. Digital channels, from video calling to online platforms and social media, have become the preferred method of communication for a nation shaped by lockdowns and social isolation. Join Martin Taylor, Deputy CEO and Co-Founder of CCaaS leader Content Guru, to discover how to craft an evergreen citizen engagement solution, fit for the digital age.

Learn how to:

• Meet citizen demands with an omni-channel solution
• Enable citizen self-service with intelligent automation
• Future-proof your service with artificial intelligence.