Syreeta Harewood, Talent Partner at Content Guru, interviews our graduates who are now directors:
Career progression is highly valued at Content Guru, and every year we take on some of the brightest graduates and give them the mentoring and advice they need to flourish. We shine the spotlight on three people who started at Content Guru as graduates and are now Directors, asking them about their career path, motivations and what the future holds.
How did you get started at Content Guru? I joined straight out of university, where I studied Computing and Business Computing Systems. I was drawn by the exciting technology and the myriad opportunities for international travel – and I was not disappointed. In my first week I went to Boston for training, and within my first year I had gone on a trip to Chile. In the next five years, I visited Canada, Oman, Taiwan, Pakistan, Nigeria and much of Europe.
What’s the difference between now and then? I started as a Software Engineer, and progressed to head up the Application Development Team. At the same time, I was a Project Manager, Quality Manager and Security Manager. I enjoyed the variety – my role involved everything from going to trade shows, helping with pre-sales and delivering projects. I’m now the Project Management Director, and my favorite thing is still working with customers and building the strong relationships that matter.
What’s next? The next chapter for Content Guru is continuing our global expansion, and I’m excited to keep winning business and putting the processes in place to support a global Project Management Team!
How did you get started at Content Guru? I studied Electronic & Electrical Engineering at UCL and did a Masters in Telecommunications at Kings College London. I’m fascinated by the Telecoms field and love learning new things – as a graduate at the time, Content Guru ticked all these boxes for me. I felt it was a company I can make a difference in.
What’s changed between then and now? I’ve been given the flexibility to leverage my technical and customer-facing skills throughout my career so far, an opportunity I probably wouldn’t have had in other larger companies. It’s contributed to some of my major successes – delivering two of our biggest deals to date, and setting up storm® in Japan. Even though the company is a lot bigger now, it still has the buzz of a start-up, and as Operations Director things are never boring.
What have been the highlights so far? I love the customer side of things, especially the satisfaction in a customer’s eyes when you get the solution just right and deliver something from start to finish. A major perk of the job is the travel: I’ve been to most countries in Europe, to the USA, Japan and Singapore. I am really looking forward to consolidating our presence in the US market.
How did you get started at Content Guru? I joined as a graduate engineer. One thing I loved about the role was how much responsibility I got early on – I worked with the CEO on client visits and when a gap appeared for the position of Project Manager, I was eager to challenge myself and take it, around five years before I’d hoped to move into the role! The Project Manager role was very broad and I worked on all aspects of the customer lifecycle, from engineering to demonstrating our value to our customers.
What’s the difference between now and then? As Content Guru started expanding, the roles have become more specialized and I became the Product Director, leading the Product Team to meet customer needs, work with leading industry analysts to identify gaps in global strategy, roadmap new products, and run innovation sessions.
I enjoy interacting with customers and learning about their challenges. I still use my graduate expertise and technical background when working towards solutions. I’m also able to drive innovation by working with cutting-edge technologies to give our products the competitive edge.
What do you love about your role? One of the highlights of working at Content Guru is the chance to work with an ever-changing, evergreen product with lots of potential. We are always working to improve the customer experience. I’m excited about some of the latest developments in AI, and it is great to see the fruits of our labor reflected in our amazing Gartner Magic Quadrant result.*