Content Guru’s cloud customer engagement and experience solution storm® services hundreds of the world’s largest organizations. Providing businesses from a variety of sectors with a comprehensive, user-friendly interface, storm offers an effortless solution to resolving queries and issues without losing the quality of service that customers expect. storm integrates seamlessly with third-party databases, overlaying existing infrastructure with the unlimited capabilities of storm to unify disparate systems and enhance customer experience.

Key Features

Browser-based for easy access from any location or device
Unlimited scalability in the event of unprecedented demand
Operates with 99.999% reliability
Integration into any third-party or legacy system

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“Very functional one stop shop for omni-channel customer engagement.”

IT Director in the Finance Industry

“A flexible, scalable omni-channel full cloud solution with easy integration possibilities.”

Functional Manager Telephony in the Energy and Utilities Industry

“Best cloud-based contact center solution out of 30+ researched providers”

Executive officer, Division manager for in the Communications Industry

The Gartner Peer Insights Logo is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences, and do not represent the views of Gartner or its affiliates. All rights reserved.

storm Products

storm helps hundreds of the world’s largest organizations deliver great customer experiences. Building on the core cloud contact center product set of IVR, ACD, omni-channel support, and more, users have access to a range of cutting-edge modules, ensuring that their customer and agent experiences are optimized. storm provides a range of native functionality, including WFM and CRM tools, as well as offering a range of bespoke and off-the-shelf integrations to third-party tools.

storm CONTACT™

Feature-rich cloud contact center

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storm FLOW™

Intuitive service management

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storm VIEW™

Customizable reporting & analytics

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storm INTEGRATE™

Off-the-shelf and custom integrations

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storm LOCK™

Secure and compliant payment services

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storm CONTACT: WFM™

Powerful schedule management

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