storm RECORDER™ provides true omni-channel recording of every channel of communication that your employees use, along with the tools to extract insight from those recordings. Covering voice, SMS, and on-screen interactions, RECORDER ensures there are no holes in your compliance and quality control framework.
The value of end-to-end positive customer engagement cannot be underestimated. Providing excellent customer experiences improves retention which equates to more revenue. We elevate performance by simplifying your communications processes through easy to manage, fully integrated and highly scalable technology.