Key Features

Evaluate and score every interaction, across every channel.
Choose from 19 pre-loaded standard reports, customize standard reports to suit your needs, or build unique reports from scratch.
Fully integrated with all other storm modules for detailed reporting and analysis.
Monitor agent interactions and track performance over time, measuring against Key Performance Indicators (KPIs) and business goals.
Consistently meet customer expectations and compliance regulations.

Learn More:

© 2021 CONTENT GURU LIMITED