Rich Functionality

Do you struggle to meet, let alone exceed, your customer expectations?

Do you find your contact center solution is holding you back?

Over 15 years’ development has lead to storm® having an unrivalled level of functionality within a single CCaaS solution, accessed from an intuitive and unified interface.

Our global cloud solution, storm, revolutionizes customer engagement by connecting customers with organizations in the way that suits them best. storm leverages vast amounts of data to personalize every customer interaction and optimize agent performance.

Interflora

Fleurop Interflora

75% of orders delivered within 4-5 hours

Enabling agents to work from any workstation at any time increased abilities across all channels meaning customer interactions were more efficient and to a higher quality.

storm helps us deliver superior customer experience and improve operational performance – 75% of online orders are delivered same-day within 4 to 5 hours. We now have additional storm modules on our roadmap as we look to unify all our communications on a centralized storm Cloud Contact Center.”
ICT Manager, Fleurop Interflora

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storm Overview Solution Summary

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