2021 Gartner Magic Quadrant for Contact Center as a Service

Content Guru is een Omnichannel Cloud Contactcenter Solutions-provider en helpt organisaties om de beste klantervaring te bieden.

Gartner® is een van ’s werelds meest toonaangevende analisten- en adviesbureaus en geeft advies aan veel van ’s werelds grootste organisaties.

Het Gartner® 2021 Magic Quadrant for Contact Center as a Service maakt gebruik van gedetailleerd marktonderzoek, samen met deskundige analisten, om de leaders, visionairs, challengers en nichespelers in het veld te identificeren. Dit is het tweede jaar waarin CCaaS is gemeten in een wereldwijd kwadrant.

Als een wereldwijde provider, met kantoren op drie continenten, is Content Guru trots om opnieuw als Challenger te zijn gepositioneerd in het Gartner® rapport.

Download het rapport voor een diepgaande en objectieve analyse van verschillende CCaaS-providers.

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Gartner, Magic Quadrant for Contact Centre as a Service, Steve Blood, Drew Kraus, Pri Rathnayake, 9 August 2021.
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