Direct routing connects storm to Microsoft Teams users so that they can make and receive external phone calls on any device using Teams. This offers a great alternative to relying exclusively on Teams for phone calls, and means you don’t have to rip and replace your existing communications infrastructure to enjoy the benefits of Teams.
With direct routing, you benefit from the option of a step-by-step approach to migrating away from your legacy systems, as well as having reduced call costs. Alongside this, you can make the most of the detailed reporting and monitoring capabilities that storm affords, enabling you to ensure a best-in-class service delivery. Meanwhile, a media bypass dramatically increases the quality of the call, while reducing network traffic too.