Gartner 2021 Magic Quadrant pour Contact Center as a Service

2020 Gartner Magic Quadrant

Gartner est l’un des principaux cabinets d’analyse et de conseil au monde, fournissant des conseils à de nombreuses organisations parmi les plus importantes du monde.

Le 2021 Magic Quadrant du Gartner pour solutions de centres de contact (CCaaS) s’appuie sur des recherches détaillées du marché, ainsi que sur des analyses d’experts, pour identifier les leaders, les visionnaires, les challengers et les acteurs de niche dans le domaine.

Télécharger le rapport

Gartner®, Magic Quadrant for Contact Centre as a Service, Steve Blood, Drew Kraus, Pri Rathnayake, 9 August 2021.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Content Guru Ltd. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

© 2021 CONTENT GURU