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Want to find out more about AI before the event? The resources below offer a sample of the topics that will be discussed at brain®: Artificial Intelligence Symposium.

AI is set to revolutionize the world of customer engagement. IHS Markit predicts that in 2017 there were already over 4 billion consumer devices with AI-powered digital assistants, set to grow to 7 billion by 2020; meanwhile Gartner predicts that by 2020, 85% of customer interactions will be managed without a human.

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“Almost every decade sees the telecoms industry recognise or (sadly) overlook significant epiphanies dictating process, health, wealth and agility to react to change into the future, reflects Peter Cochrane OBE“, NGA Convergence 2018

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“Amid the flurry of new ideas, it is no longer possible for one person to bring all the components and originality together to realise a “smart dream” of the future. This is why collaboration is essential – and ultimately where artificial intelligence (AI) can helps us.” Peter Cochrane OBE, Pirelli World Issue 1/2018 pp 4-5

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A pioneer in the mobile and data analytics industries since the 2000s, Fortune and TIME have described Inma Martinez as one of Europe’s top talents in social engagement through technology, Red Herring ranked her among the top 40 women in technology, and FastCompany labelled her a “firestarter”. London Speaker Bureau, 2018

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