2021 Gartner Magic Quadrant für Contact Center as a Service 2021

Gartner ist eines der weltweit führenden Analysten- und Beratungsunternehmen und berät viele der weltweit größten Organisationen.

Gartners Magic Quadrant für Contact Center as a Service 2021 nutzt detaillierte Marktforschungen von Analysten und Experten,  um die Marktführer, Visionäre, Herausforderer und Nischenplayer (Leaders, Visionaries, Challengers & Niche Players) in diesem Bereich zu identifizieren. Dies ist das zweite Jahr, in dem CCaaS anhand eines globalen Quadranten gemessen wurde. Content Guru glaubt, dass dies die wachsende Reife des Marktes widerspiegelt.

Als wahrhaft globaler Anbieter mit Niederlassungen auf drei Kontinenten freut sich Content Guru, als ein Challenger im Gartner 2021 Magic Quadrant für CCaaS positioniert worden zu sein.

Laden Sie den Bericht herunter

Gartner, Magic Quadrant for Contact Centre as a Service, Steve Blood, Drew Kraus, Pri Rathnayake, 9 August 2021.

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