Compliant Payments
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storm^Ⓡ PADLOCK Product Overview

	storm^® is PCI-DSS Level 1 Certified.
	Constant recording to help with potential disputes and quality control.
	Agents can stay on the line to answer queries – even whilst entering non-sensitive details.
	Secure flat-tone environment means that card details cannot be reverse engineered.
	Automated options available for customers to make secure payments, whilst agents are free to answer priority calls.

	PCI-DSS Level 1 Certified for card payments across the system.
	Real-time supervisors control from home through whisper prompts and, if required, ‘barge-in’ prompts.
	All omni-channel recordings and records rapidly accessible through a single interface, allowing FOI requests to be rapidly and remotely managed.
	Two-factor authentication login (a requirement for PCI-DSS) and IP whitelisting limits access to sensitive data to approved users.
	ISO27001 and ISO9001 accredited.