Navigate the Unknown

Multiple on-premise solutions are no longer as reliable or cost-effective as the cloud. Adopting a CCaaS model is increasingly becoming the number one option for organizations. You need a secure, scalable solution that works for you, from the moment of transition and beyond.

Navigate the Unknown

We have been successfully migrating customers to the cloud for 15 years.

We have type-tested against every major system.

Operates with 99.999% reliability.

Seamless, Reliable and Infinitely Flexible

From inception and deployment, to managing and reporting on a new cloud environment, we have over 15 years of experience migrating to cloud at the pace and scale you want. We have type-tested against every major system, third-party database and application, and work with the world’s largest and most successful organizations to deliver flexible, scalable and seamlessly integrated solutions.

Seamless, Reliable and Infinitely Flexible

Solutions

Cloud Contact Center

The storm platform scales to handle any demand, so customers can always get through to you – and its omni-channel capability means they can contact you on virtually any device.

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Integration

By unifying your existing systems and databases in a single platform, we create a complete view of the customer that allows agents to personalize – and enhance – every interaction.

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Artificial Intelligence

Enhance agent performance and customer experience by automating low-skill or repetitive tasks. Our brain® AI enablement toolkit facilitates self-service and liberates agents to focus on high-value customers.

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Knowledge Management

Simplify the complexity of customer interactions. Integrate with leading CRM platforms or use the streamlined storm Customer Knowledge System (CKS®) to turn customer data into customer engagement.

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