Content Guru delivers dedicated support at every stage of the customer lifecycle. Exceptional service standards are part of the company’s core values, ensuring that customers receive friendly, goal-oriented, and knowledgeable support, whether the team they are contacting is commercial or technical.
Customers are supported directly by Content Guru’s dedicated support engineering department. Qualified, effective service is delivered by Content Guru’s knowledgeable engineers, who understand each customer’s needs, and take these into account when providing support. Meanwhile, dedicated sector-based account managers ensure that customers have a contact who intimately understands their challenges, demands, and goals. Meanwhile, the storm product advisory board ensures that customers are not only aware of the product development roadmap, but able to deliver their insights and input directly to the product team.