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Weston Digital are the experts in communications recording and analytics technology. They service both public and private sector institutions, and are trusted by some of the world’s most prestigious organizations to optimize both agent and customer experience. They were acquired by the Redwood Technologies Group in June 2019. Weston Digital’s world-leading recording and analytics technology are now fully integrated into the storm software stack, and form an integral part of the storm QM™ and storm RECORDER™ modules.
storm QM™
storm® Quality Management™ (QM) is a fully-integrated omni-channel quality management and reporting solution.
storm RECORDER™
storm® RECORDER™ provides recording of every channel of communication that agents use on a daily basis.
Symphony™ for Blue-Light
Symphony™ provides Unified Communications recording and analytics for Blue-Light Services across the world.