Communications Integration™

The communications marketplace continues to evolve rapidly. The past 20 years have seen massive adoption of mobile and internet technologies by consumers. The past 5 years have seen rapid adoption of these services by businesses, packaged as cloud and mobility.
There are now 31m Facebook users and 15m Twitter users in the UK alone, and over a billion Facebook users worldwide.
Business and government communications services have had to start catching up with the consumer and social media experience. Communications services need to flex around the times, locations, devices and channels that suit the customer.
New services have needed to be launched against the strong headwinds of financial austerity.
Communications Integration brings together people, communications and data, extracting maximum value from existing systems and processes while delivering the communication services that are required in the modern world.