About Content Guru

Experienced Cloud
Pioneers

Content Guru was the first into the market with omni-channel cloud contact centers, and has been a leader in the industry for over 13 years, servicing some of the world’s largest organizations through pure cloud solutions.

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The World’s Most Scalable Platform

Proven to provide flawless service at over 100x average contact levels, the storm® platform instantly scales to cater for each client and their unique requirements, ensuring constant availability regardless of the demand or number of concurrent users.

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Leaders in the Automation and AI Space

The high-caliber Content Guru team continually strives to push technological boundaries, investing heavily in innovations and exploring the potential of artificial intelligence to improve the experience of our clients, and their customers.

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Removing the pilgrimage from the customer journey: transformation of the travel industry
September 20, 2018

In 2017, UK residents jetted off on 72.8 million trips abroad[1]. With the volume of journeys only increasing, travel and tourism providers must adapt quickly to ensure quality service for every customer. Why should the travel industry care about customer service? Why is customer service important in the travel industry? Since 2012, the number of […]

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