Content Guru has been featured in leading US research and advisory company Ventana Research’s Analyst Perspectives blog. Ventana Research provides market research for business, providing insight and guidance about technology. In the blog, Richard Snow, VP & Research Director for Customer Engagement talks about Content Guru’s cloud offering in the customer engagement space, explaining how […]
On 11th April, Bracknell Athletics Club hosted an event to celebrate its new photo finish equipment, purchased after a £15,000 donation from Bracknell-based technology provider the Redwood Technologies Group.
On Thursday 30th March, Content Guru claimed its second major award in 2017 with victory in the ‘Vertical Market Solution of the Year’ category at the IT Europa European IT & Software Excellence Awards.
On Wednesday 22nd March, the Redwood Technologies Group hosted its annual Redwood Lecture at the Coppid Beech Hotel in Bracknell. The black-tie evening centred on a keynote speech by ex-Minister for Trade and CBI Director-General Digby Jones, Lord Jones of Birmingham.
Hundreds of the world’s largest organisations are powered by storm, in sectors ranging from utilities and travel through to finance and government, and include Chubb, Sodexo, and the UK's National Health Service (NHS), the fifth-largest employer globally.
These clients choose the platform for its unparalleled scalability and reliability in handling enormous volumes of multi-channel communications, its flexibility in delivering best-in-class services anywhere, anyhow and at any time, and its scope for truly international deployments.
storm supports hundreds of applications, including:
- Multi-channel Cloud Contact Centre & Unified Communications (email, video, voice, SMS, IM, web and social media from a single platform)
- Communications Integration™ (converging data and communications, and enabling disparate systems to interoperate)
- AI and propensity modelling (interpreting data sources to deliver mass-personalised messaging and unprecedented customer engagement)