storm® INTEGRATE™: Zendesk®
storm® INTEGRATE™: Zendesk® is a module in the storm integration portfolio, allowing storm to interoperate seamlessly with the Zendesk Customer Service environment.
Through storm’s versatile Application Programming Interface (API) and its open standards architecture, INTEGRATE: Zendesk enables you to choose from a comprehensive range of integration options, depending on your organisation’s needs.
INTEGRATE: Zendesk offers you the opportunity to merge Zendesk’s most valuable capabilities, including customer support, self-service and engagement tools, with best-in-class storm communications, including omni-channel cloud contact centre, advanced cloud PBX and powerful business management information.
A cohesive storm and Zendesk environment delivers a streamlined, single interface, providing unity and consistency between communications and customer data.