storm® INTEGRATE™: Salesforce.com®
storm® INTEGRATE™: Salesforce.com® is a module in the storm integration portfolio, allowing storm communications to interoperate seamlessly with the Salesforce.com cloud Customer Relationship Management (CRM) environment.
Through storm’s versatile Application Programming Interface (API) and its open standards architecture, INTEGRATE: Salesforce.com enables you to choose from a comprehensive range of integration options, depending on your organisation’s needs.
INTEGRATE: Salesforce.com allows you to leverage the full range of Salesforce’s customer sales, marketing and support capabilities, including contact information, campaign tracking and customisable workflows, with best-in-class storm communications, including omni-channel cloud contact centre, corporate cloud PBX and business continuity planning.
A cohesive storm and Salesforce environment delivers a streamlined desktop workflow environment with unity and consistency between communications and data.