storm® INTEGRATE™:Dynamics®

storm® INTEGRATE™:Dynamics® is a module in the storm integration portfolio, allowing storm communications to leverage the Microsoft® Dynamics Customer Relationship Management (CRM) package.

Through storm’s versatile Application Programming Interface (API) and its open standards architecture, INTEGRATE: Dynamics enables you to choose from a comprehensive range of inter-working options, depending on your organisation’s needs.

INTEGRATE: Dynamics allows you to leverage the full range of Dynamics’ sales, customer service and marketing support features, including complete customer information, process automation and CRM workflows, and combine these with best-in-class storm communications, including omni-channel contact centre, advanced cloud telephony and comprehensive management information.

A cohesive storm and Dynamics environment delivers a sophisticated, feature-rich service suite while providing unity and consistency between communications and data.