Metrics | FedRAMP Moderate | FedRAMP High |
| Security Controls
| 325
| 425
|
Data Sensitivity
| General Government
| Highly Sensitive
|
Impact of Data Loss
| Serious Effect
| Catastrophic Effects
|
Authorized Vendors
| 7
| 1 (Content Guru)
|
The First FedRAMP HIGH
CX Solution
Transforming How Your Agency Connects with Citizens
We’re BIG in Citizen Experience
Adopting FedRAMP High cloud solutions is essential for agencies handling highly sensitive data securely while delivering seamless digital experiences. This framework ensures that cloud service providers meet the stringent security benchmarks necessary to safeguard government data. By transforming your agency’s approach to citizen engagement through reliable and secure cloud solutions, you can improve trust, accelerate service delivery, and foster innovation across critical public services.
Experience the First and Only Full-Stack FedRAMP® High CCaaS Solution
Content Guru’s storm® platform is now FedRAMP High certified—providing unmatched security, scalability, and reliability for U.S. federal, state, and local government agencies. Built to handle sensitive, high-impact data, storm offers the next-generation cloud capabilities you need to modernize citizen engagement while maintaining the highest levels of security and compliance.
Join forward-thinking government agencies that trust Content Guru to improve service quality, enhance operational efficiency, and streamline approval processes with our end-to-end, FedRAMP High-authorized cloud contact center solution.
Discover More About Our FedRAMP High Solution
Streamline citizen engagement and improve operational efficiency with our secure, FedRAMP High-authorized cloud contact center. Join leading government agencies enhancing service quality and compliance with Content Guru’s cutting-edge technology.
Why Choose storm FedRAMP High Authorization?
Our FedRAMP High designation ensures compliance with the most stringent government standards, addressing today’s advanced cybersecurity threats to protect sensitive data like Personally Identifiable Information (PII) and Controlled Unclassified Information (CUI).
Here’s what sets storm® CCaaS apart for public sector organizations:
- Enhanced Security Controls: With 425 FedRAMP High-level security controls, storm ensures data integrity, privacy, and compliance for highly sensitive government operations.
- Unmatched Trust and Credibility: Streamlined approval processes reduce time and effort for government agencies while maintaining continuous monitoring and compliance.
- Superior Operational Efficiency: Integrate storm with your existing systems to enable cost-effective scalability, enhance team productivity, and improve citizen experiences.
Move to the cloud with confidence, knowing storm is tested, vetted, and trusted by FedRAMP PMO and top government clients.
storm Features Tailored for Government Agencies
508, ADA, and WCAG Compliance:
To empower inclusive experiences for employees and citizens.
99.999% Uptime:
With fully CONUS-based data centers providing geo-redundant disaster recovery.
Integrated Omni-Channel Services:
To support seamless citizen interactions across voice, webchat, email, and social media.
Secure AI Automation:
To improve efficiency before, during, and after citizen interactions.
Customizable CRM and Analytics:
Delivering actionable insights and personalized service at scale.
Microsoft Teams Integration:
With secure PSTN calling plans and compliance recording.
Modern Challenges Demand Modern Solutions
Outdated, on-premise systems no longer meet the needs of government agencies. Transitioning to storm FedRAMP High leverages the best in cloud technology to help you achieve:
Faster Approvals
Accelerate your Authority to Operate (ATO) process with pre-validated security compliance documents.
Proactive Citizen Services
Intelligent automation frees up agents to handle mission-critical interactions while enabling 24/7 self-service for routine tasks.
Cost Efficiency
Reduce downtime and operational complexity with our pay-as-you-go structure and unified platform.
FedRAMP Moderate vs. High Authorization
When protecting sensitive data is non-negotiable, FedRAMP High is the standard.
Here’s why it outperforms Moderate authorization for public sector agencies:
Don’t Wait to Modernize Your Citizen Experience
Trust the leader in secure cloud CX solutions. Take the first step toward transforming how your agency connects with citizens while staying compliant with the highest government standards.