Agentic AI doesn’t have to be Fantasy
As AI makes its mark on the contact center, a new term has emerged to describe the impact automation is having on Customer Experience (CX); Agentic AI. Its definition is diffuse and contested, but in general, Agentic AI refers to AI that can execute CX workflows without the need for human intervention.
In this whitepaper, you will:
- Discover how agentic AI is already being used to transform Customer Experience,
- Uncover how agentic AI can be used to streamline agent workflows,
- Learn how generative AI can be implemented immediately to deliver measurable returns.
Fill out a few details and receive the full whitepaper as a PDF.