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    Whitepapers

    2024 Gartner Magic Quadrant For Contact Center As A Service

    Published: October 30th 2024

    Download the full report

    Content Guru is an Omni-channel Cloud Contact Center Solutions provider that helps organizations provide the best customer engagement and experience.

    Gartner, Inc. delivers actionable, objective insight to executives and their teams.

    The Gartner® 2024 Magic Quadrant™ for Contact Center as a Service leverages detailed research into the market, along with expert analysts, to identify the Leaders, Visionaries, Challengers and Niche players in the field.

    As a truly global provider, with offices across three continents, Content Guru is delighted to once again have been named in the 2024 Gartner® Magic Quadrant™ for CCaaS.

    We believe that this report reflects Content Guru’s high service availability and extensive experience delivering large, complex deployments.

    This report is no longer available. For the latest Gartner Magic Quadrant Report for Contact Center as a Service, please click here.

    Gartner®, Magic Quadrant for Contact Center as a Service, Drew Kraus, Steve Blood, Pri Rathnayake, Pankil Sheth, 28. October 2024.

    GARTNER is a registered trademark and service mark, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

    This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Content Guru.

    Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.