Resources

The AI Behind Critical Moments – Content Guru

Content Guru, the global leader in mission-critical AI-powered Customer Experience solutions for large enterprises and governments, has been named a winner in two categories at the Cloud Excellence Awards 2026.

Content Guru, the global leader in mission-critical AI-powered CX solutions for large enterprises and governments, today announced a significant expansion of its operations in Australia, including the opening of a new office in Sydney’s Central Business District.

Content Guru has been awarded the accolade of a ‘Contact Center Technology Award’ by TMC, a global, integrated media company.

Discover how STCU reduced fraud risk, improved efficiency, and enhanced member experience using Content Guru’s storm® platform. Download the case study.

Powering DVLA’s Rise to Most Improved Public Sector Customer Experience

The 2026 US Contact Center Decision-Makers’ Guide offers a snapshot of the contact center landscape, based on research from 207 organizations and over 1,000 consumers.

For the second year in a row, Content Guru has received the highest overall ‘Willingness to Recommend’ rating from customers in the 2026 Gartner® CCaaS Voice of the Customer Report.

Content Guru has received the highest overall ‘Willingness to Recommend’ rating, with 100% of customers saying they would recommend its storm® CX platform, in the 2026 Gartner® CCaaS Voice of the Customer Report.

Explore how technology, leadership, and cultural change are transforming police public contact, and what the future of efficient, high-quality policing looks like.

Content Guru has announced Masakatsu Yoneda as its Japan Country Manager.

Content Guru has become an Innovator Partner of the CDI Foundation, a non-profit organisation that represents the Conversational AI community.