Case Study


Director, Alerta

“Whenever there were hurdles or challenges, the Content Guru team took a step back to properly analyze the problem before taking action. In the healthcare sector, we focus on tackling a medical problem by treating it quickly. My experience is that software suppliers that emerged from the healthcare sector often respond in this way. Content Guru’s approach is to assess the problem and produce an analysis with different scenarios and solution alternatives, to ensure the right steps are always taken."

Download the full case study

Fill out a few details and receive a flyer detailing how Alerta:

  • Integration icon

    Integrated with their existing CRM for a seamless transition.

  • Deployed their cloud contact center with 6 months.

  • Gained active insights into their SLAs.