CCW Vegas 2026
CAESARS FORUM, LAS VEGAS
June 22-25
CCW Vegas is Back!
CCW Vegas returns to Caesars Forum, Las Vegas on 22-25 June 2026, bringing together customer contact leaders to explore the strategies, technology, and innovation shaping the future of customer experience.
We’re excited to be back on the show floor – and this year we’re bringing more ways to connect than ever.
Whether you’re looking for practical CX insights, exploring AI-driven transformation, or just want to continue the conversation in a more relaxed setting, here’s how you can engage with us at CCW:
Join Our Customer Workshop
Modern CX for Credit Unions: How STCU Scales Service, Security, and Trust with AI
Tuesday, June 23
11:00 AM – 12:30 PM
Caesars Forum, Workshop F
Hear directly from Spokane Teachers Credit Union (STCU) alongside Pindrop and Content Guru as they share how they’ve transformed their member experience with AI-powered CX – while strengthening fraud detection and security.
In this interactive session you’ll learn:
- How modern CCaaS platforms scale both experience and protection
- What it takes to operationalize AI in the contact center
- Real-world lessons from detecting and preventing AI-driven fraud
- Practical insights you can apply immediately.
View the session details here.
Continue the Conversation: World Cup Watch Party
Right after the workshop, join us for something a little different.
Tuesday, June 23
12:30 – 3:30 PM
Virgil’s BBQ – The Buck Shot Room (LINQ Promenade, ~5-minute walk)
We’re hosting a private World Cup watch party (England vs. Ghana) where you can relax, network, and continue conversations from the session.
Enjoy:
- Food and drink
- Multiple screens and a lively atmosphere
- Informal discussions with the Content Guru team
Plus, you’ll be entered into a raffle to win a soccer ball signed by England captain Harry Kane.
Visit Us at Booth #626
Find us in the Expo Hall for live demos, conversations, and a more hands-on look at what we’re building.
Wednesday, June 24 | 10:00 AM – 4:30 PM
Thursday, June 25 | 10:00 AM – 3:00 PM
At the booth, you can:
- See storm® CX platform and brain® AI orchestration in action
- Participate in the CCW Demo Drive
- Speak directly with our team about your CX and AI strategy
- Take a break, recharge, and enjoy a more relaxed atmosphere.
We’ll also have a few extras to make your visit worthwhile, including refreshments, lounge space, and even a bit of fun along the way.
Let’s Connect at CCW
If you’re attending CCW Vegas, we’d love to meet.
Whether it’s before or after the workshop, during the Expo Hal, or at the watch party – let’s find time to talk about your CX strategy and where AI can make the biggest impact.
Book time with our team: