Cloud Contact Center Solutions
Engagement Made Easy®
Creating outstanding omni-channel customer experience through seamless engagement and data-driven insights
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What we offer
Enhance your CX
Content Guru works to personalize every customer interaction, delivering consistent service at any level of demand. storm® allows customers to engage with your organization from anywhere, at any time.
Improve sales conversions
Content Guru helps you maximize sales conversions by giving you a complete view of your customer. Use customer data to personalize interactions, and build the relationships that become conversions.
Drive down costs
Content Guru works to improve your bottom line by driving down costs. Eliminate high staff turnover, poor customer experience, and ineffective asset use for a more profitable organization.
Reduce the risks of cloud migration
Cloud migration can be risky, time-consuming, and difficult to manage without the right support. Content Guru has been successfully migrating organizations to the cloud since 2005 - it's what we do.
Scale up quickly
Content Guru ensures that your contact center can cope with any level of concurrent demand with storm. Offer consistently excellent service to every customer, even at the busiest times.
Safety and data security
Content Guru helps you foster customer trust by maintaining the highest standards of data protection. storm is robust and resilient, facilitating secure automated and agent-assessed payments.
Picking the right product makes engagement easy
Need a solution that grows alongside your business? storm®’s cloud-based platform is endlessly scalable, with 99.999% reliability. Need to boost agent productivity? Let CKS® bring data from all your systems of record into a single pane of glass. Give your agents the data they need, when they need it. Need to future-proof your customer service? Use brain®’s powerful AI to bring intelligent automation to every level of your system.
Whatever your need, storm offers a single-stack solution that covers every aspect of your customer experience.
Customer success stories
Contact us
Book a demo to see the power of storm® in action. Fill out your details, and a member of Content Guru’s sales team will be in touch within 24 hours. Show us your needs, and we’ll show you how storm can help you. Let us make CX your competitive edge.
Book a demo, and see how storm® meets your needs.