BRANCHENANALYSE

2026 Gartner® Magic Quadrant™ für Contact Center as a Service

Published 22/10/2026

Gartner® Magic Quadrant™ 2026 downloaden

Gartner, Inc. liefert umsetzbare, objektive Erkenntnisse für Führungskräfte und ihre Teams.

Der Gartner® Magic Quadrant™ 2026 für Contact Center as a Service (CCaaS) basiert auf einer detaillierten Analyse des Marktes sowie der Expertise erfahrener Analysten, um die Leader, Visionäre, Herausforderer und Nischenanbieter der Branche zu identifizieren.

Zum zwölften Mal in Folge wurde Content Guru im Gartner® Magic Quadrant™ für CCaaS ausgezeichnet.

Wir sind überzeugt, dass diese Anerkennung die hohe Verfügbarkeit unserer Services sowie unsere umfassende Erfahrung bei der Umsetzung großer und komplexer Contact-Center-Projekte widerspiegelt.

 

Gartner MQ CCaaS 2026

Gartner®, Magic Quadrant for Contact Center as a Service, Drew Kraus, Jason Bridge, Megan Fernandez, Pri Rathnayake, 19. October 2026.

GARTNER is a registered trademark and service mark, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Content Guru.

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