Content Guru, a leading global provider of enterprise cloud customer experience (CX) and contact center solutions, today announced that it has been classified as an ‘Exemplary Vendor’ across three 2024 CX-related research reports from leading global technology research and advisory firm ISG.
The ISG Buyers Guides™ for Contact Center and Agent Management evaluate how well vendors’ offerings address organizations’ requirements for CX technology; split into Merit, Assurance, Innovative and Exemplary rankings. Content Guru’s storm® platform was placed in the highest category, Exemplary, which is reserved for solutions that performed the best in meeting the overall product and CX requirements, in the following reports:
- ISG Buyers Guide™ for Agent Management 2024
- ISG Buyers Guide™ for Contact Center Advanced 2024
- ISG Buyers Guide™ for Contact Center Basic 2024