{"id":6102,"date":"2026-10-22T13:52:50","date_gmt":"2026-10-22T13:52:50","guid":{"rendered":"https:\/\/contentgurustg.wpenginepowered.com\/nl-nl\/?post_type=resource&#038;p=6102"},"modified":"2026-10-22T13:54:00","modified_gmt":"2026-10-22T13:54:00","slug":"content-guru-is-voor-het-twaalfde-opeenvolgende-jaar-opgenomen-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-ccaas-2026","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/nl-nl\/middelen\/nieuws\/content-guru-is-voor-het-twaalfde-opeenvolgende-jaar-opgenomen-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-ccaas-2026\/","title":{"rendered":"Content Guru is voor het twaalfde opeenvolgende jaar opgenomen in het Gartner\u00ae Magic Quadrant\u2122 voor Contact Center as a Service (CCaaS) 2026."},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                                                <div class=\"resource-type\">Nieuws<\/div>\n                                <h1>Content Guru is voor het twaalfde opeenvolgende jaar opgenomen in het Gartner\u00ae Magic Quadrant\u2122 voor Contact Center as a Service (CCaaS) 2026.<\/h1>\n                <div class=\"publish-date\">Published: oktober 22nd 2026<\/div>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-fifty-fifty toast-block no-margin padding-top\"> \n\n        \n\n\n    <div class=\"fifty-fifty-wrapper\">\n        <div class=\"container\">\n\n\n            <div class=\"fifty-fifty image-background dark-gradient-bg\" style=\"color:#ffffff\">\n                <div class=\"fifty-fifty-content\">\n                    <h5 style=\"text-align: center\">Content Guru benoemd tot Challenger in het Gartner<sub>\u00ae<\/sub> Magic Quadrant\u2122 2026 voor Contact Center as a Service<\/h5>\n                <\/div>\n                <div class=\"fifty-fifty-image\">\n                                            <img loading=\"lazy\" decoding=\"async\" width=\"1896\" height=\"898\" src=\"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2026\/02\/RTG-Hero-Background.png\" class=\"attachment-full size-full\" alt=\"RTG Hero Background\" srcset=\"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2026\/02\/RTG-Hero-Background.png 1896w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/RTG-Hero-Background-300x142.png.webp 300w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/RTG-Hero-Background-1024x485.png.webp 1024w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/RTG-Hero-Background-768x364.png.webp 768w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/RTG-Hero-Background-1536x727.png.webp 1536w\" sizes=\"auto, (max-width: 1896px) 100vw, 1896px\" \/>                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block thin-container no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p style=\"text-align: center\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6087 size-medium\" src=\"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2026\/10\/Gartner-MQ-CCaaS-2026-271x300.png\" alt=\"Gartner MQ CCaaS 2026\" width=\"271\" height=\"300\" srcset=\"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2026\/10\/Gartner-MQ-CCaaS-2026-271x300.png 271w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2026\/10\/Gartner-MQ-CCaaS-2026-926x1024.png 926w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2026\/10\/Gartner-MQ-CCaaS-2026-768x849.png 768w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2026\/10\/Gartner-MQ-CCaaS-2026-1389x1536.png 1389w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2026\/10\/Gartner-MQ-CCaaS-2026-1852x2048.png 1852w\" sizes=\"auto, (max-width: 271px) 100vw, 271px\" \/><\/p>\n<p style=\"text-align: center\">Het Gartner Magic Quadrant biedt een visuele vergelijking van technologieaanbieders binnen snelgroeiende markten waarin duidelijke verschillen bestaan tussen leveranciers. Organisaties worden ingedeeld in vier categorie\u00ebn: <strong>Niche Players, Visionaries, Challengers<\/strong> en <strong>Leaders<\/strong>.<\/p>\n<p style=\"text-align: center\">&#8220;Wij geloven dat onze plaatsing in het Gartner<sub>\u00ae<\/sub> Magic Quadrant\u2122 voor CCaaS voor het twaalfde jaar op rij een bevestiging is van onze bewezen staat van dienst in het realiseren van grootschalige en complexe implementaties voor enkele van \u2019s werelds grootste organisaties, waaronder organisaties binnen kritieke infrastructuur, waar continue beschikbaarheid essentieel is,&#8221; aldus <strong>Sean Taylor, CEO van Content Guru<\/strong>.<\/p>\n<p style=\"text-align: center\">&#8220;Wij zien deze positieve ontwikkeling ook terug in onze resultaten. De eerste drie kwartalen van dit jaar hebben geleid tot de hoogste orderintake in onze geschiedenis, terwijl we onze internationale aanwezigheid verder uitbreiden. Nu organisaties steeds vaker menselijke en digitale medewerkers combineren, ondersteunen wij onze klanten als vertrouwde AI-partner. We begeleiden hen in elke fase van hun AI-reis, zodat zij de beste ervaringen kunnen leveren op de momenten die er het meest toe doen.&#8221;<\/p>\n<p style=\"text-align: center\"><strong>Download <a href=\"https:\/\/www.contentguru.com\/nl-nl\/middelen\/whitepapers\/2026-gartner-magic-quadrant-for-contact-center-as-a-service\/\">hier<\/a> het volledige Gartner<sub>\u00ae<\/sub> Magic Quadrant\u2122 2026 voor Contact Center as a Service-rapport.<\/strong><\/p>\n<p style=\"text-align: center\"><a class=\"button\" style=\"font-family: Georgia, &#039;Times New Roman&#039;, &#039;Bitstream Charter&#039;, Times, serif\" href=\"https:\/\/www.contentguru.com\/nl-nl\/middelen\/whitepapers\/2026-gartner-magic-quadrant-for-contact-center-as-a-service\/\">Download hier<\/a><\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin no-padding has-bg\" style=\"background-color:#ddf3fc;\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                                            <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-top has-bg\" style=\"background-color:#ddf3fc;\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p>Gartner<span class=\"superscript\"><sub>\u00ae<\/sub><\/span>, Magic Quadrant for Contact Center as a Service, Drew Kraus, Jason Bridge, Megan Fernandez, Pri Rathnayake, 19. October 2026.<\/p>\n<p><i>GARTNER is a registered trademark and service mark, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and\/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.<\/i><\/p>\n<p><i>This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Content Guru.<\/i><\/p>\n<p><i>Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner&#8217;s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.<\/i><\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Content Guru benoemd tot Challenger in het Gartner\u00ae Magic Quadrant\u2122 2026 voor Contact Center as a Service<\/p>\n","protected":false},"featured_media":5512,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[50],"resource_topic":[44,46],"resource_type":[47],"resource_folder":[71],"class_list":["post-6102","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_industry-tech-media-telecom","resource_topic-digitale-transformatie","resource_topic-toonaangevend-cx-ai","resource_type-nieuws"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin 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