{"id":5150,"date":"2025-09-10T14:55:45","date_gmt":"2025-09-10T14:55:45","guid":{"rendered":"https:\/\/contentgurustg.wpenginepowered.com\/nl-nl\/?post_type=resource&#038;p=5150"},"modified":"2026-02-19T11:55:13","modified_gmt":"2026-02-19T11:55:13","slug":"2025-gartner-magic-quadrant-voor-contact-center-as-a-service","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/nl-nl\/middelen\/whitepapers\/2025-gartner-magic-quadrant-voor-contact-center-as-a-service\/","title":{"rendered":"2025 Gartner\u00ae Magic Quadrant\u2122 voor Contact Center as a Service"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                            <p style=\"text-align: center\"><strong>ANALYST REPORT<\/strong><\/p>\n<h1 style=\"text-align: center\">2025 Gartner<sub>\u00ae<\/sub> Magic Quadrant\u2122 voor Contact Center as a Service<\/h1>\n<p style=\"text-align: center\">Published 10\/09\/2025<\/p>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(2, 1fr)\">\n                                    <div class=\"col \">\n                        <header class=\"flex space-x-4\">\n<div class=\"space-y-2\">\n<article class=\"rich-text space-y-4 prose max-w-none prose-headings:font-semibold prose-headings:leading-tight prose-h1:font-extrabold prose-h1:text-4xl prose-h1:md:text-6xl prose-h2:text-3xl prose-h2:md:text-5xl prose-h3:text-2xl prose-h3:md:text-4xl prose-h4:font-medium prose-h4:text-xl prose-p:my-0 prose-p:break-word prose-p:leading-6 prose-headings:text-Primary\/p900 prose-p:text-Core\/Body prose-a:text-Core\/Body prose-ol:text-Core\/Body prose-ul:text-Core\/Body prose-ul:list-[square] prose-ul:marker:text-SP2\/800 prose-li:text-Core\/Body prose-li:marker:text-SP2\/800 prose-code:text-Core\/Body\">\n<h3>Download het rapport<\/h3>\n<p>Content Guru is een aanbieder van omnichannel cloud contactcenteroplossingen die organisaties helpt om de beste klantervaring te bieden. Gartner, Inc. levert bruikbare, objectieve inzichten aan executives en hun teams.<\/p>\n<p>Het Gartner<sub>\u00ae<\/sub> 2025 Magic Quadrant\u2122 voor Contact Center as a Service maakt gebruik van gedetailleerd marktonderzoek en deskundige analisten om Leaders, Visionairs, Challengers en de Nichespelers in het veld te identificeren.<\/p>\n<p>Als wereldwijde leverancier, met kantoren op drie continenten, is Content Guru verheugd te zijn uitgeroepen tot Challenger in het 2025 Gartner<sub>\u00ae<\/sub> Magic Quadrant\u2122 voor CCaaS.<\/p>\n<p>Wij zijn van mening dat dit rapport een weerspiegeling is van de hoge beschikbaarheid van de diensten van Content Guru en onze jarenlange ervaring met het leveren van grote, complexe implementaties. Vul uw gegevens in en ontvang het volledige rapport.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5151 size-large\" src=\"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2025\/09\/GMQ_News_Release_no-CTA_v2-1024x683.png\" alt=\"\" width=\"1024\" height=\"683\" srcset=\"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2025\/09\/GMQ_News_Release_no-CTA_v2-1024x683.png 1024w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2025\/09\/GMQ_News_Release_no-CTA_v2-300x200.png 300w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2025\/09\/GMQ_News_Release_no-CTA_v2-768x512.png 768w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2025\/09\/GMQ_News_Release_no-CTA_v2.png 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>&nbsp;<\/p>\n<\/article>\n<\/div>\n<\/header>\n                    <\/div>\n                                    <div class=\"col \">\n                        <p> <\/p>\n<form id=\"mktoForm_1178\"><\/form>\n<p> <\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-top has-bg\" style=\"background-color:#ddf3fc;\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p>Gartner<span class=\"superscript\"><sub>\u00ae<\/sub><\/span>, Magic Quadrant for Contact Center as a Service, Drew Kraus, Jason Bridge, Megan Fernandez, Pri Rathnayake, Pankil Sheth, 08. September 2025.<\/p>\n<p><i>GARTNER is a registered trademark and service mark, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and\/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.<\/i><\/p>\n<p><i>This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Content Guru.<\/i><\/p>\n<p><i>Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner&#8217;s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.<\/i><\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Als wereldwijde leverancier, met kantoren op drie continenten, is Content Guru verheugd te zijn uitgeroepen tot Challenger in het 2025 Gartner\u00ae Magic Quadrant\u2122 voor CCaaS.<\/p>\n","protected":false},"featured_media":5516,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[],"resource_topic":[44,46],"resource_type":[4],"resource_folder":[70],"class_list":["post-5150","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_topic-digitale-transformatie","resource_topic-toonaangevend-cx-ai","resource_type-whitepapers"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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