{"id":5149,"date":"2025-09-10T14:56:46","date_gmt":"2025-09-10T14:56:46","guid":{"rendered":"https:\/\/contentgurustg.wpenginepowered.com\/nl-nl\/?post_type=resource&p=5149"},"modified":"2025-09-10T14:56:47","modified_gmt":"2025-09-10T14:56:47","slug":"content-guru-uitgeroepen-tot-challenger-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-2025","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/nl-nl\/middelen\/nieuws\/content-guru-uitgeroepen-tot-challenger-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-2025\/","title":{"rendered":"Content Guru uitgeroepen tot Challenger in het Gartner\u00ae Magic Quadrant\u2122 voor Contact Center as a Service 2025"},"content":{"rendered":"\n\n
\n\n \n\n\n
\n
\n
Nieuws<\/div>\n

Content Guru uitgeroepen tot Challenger in het Gartner\u00ae Magic Quadrant\u2122 voor Contact Center as a Service 2025<\/h1>\n
Published: september 10th 2025<\/div>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n
\n\n \n\n\n
\n
\n
\n
\n

\"\"<\/p>\n

 <\/p>\n

Content Guru, wereldwijd toonaangevende leverancier van bedrijfskritische cloud CX-oplossingen, is opgenomen in het Challengers-kwadrant van het Gartner\u00ae<\/sub> Magic Quadrant\u2122 voor Contact Center as a Service 2025.<\/p>\n

Het Gartner Magic Quadrant biedt een grafische weergave van de concurrentiepositie van vier soorten technologieleveranciers in snel groeiende markten en een duidelijke differentiatie tussen leveranciers: Niche, Visionairs, Challengers en Leaders. Content Guru is de enige leverancier in het kwadrant voor Challengers.<\/p>\n

\u201cHet is fantastisch om erkend te worden als \u00e9\u00e9n van de slechts negen leveranciers die zijn opgenomen in het nieuwste wereldwijde CCaaS Magic Quadrant\u201d, aldus Sean Taylor, CEO van Content Guru. “De afgelopen jaren hebben we fors ge\u00efnvesteerd in productontwikkeling, op gebieden als AI, met onze \u2018omni-automation\u2019-producten, en IoT, met onze \u2018omni-customer\u2019-oplossingen. Het behalen van de FedRAMP High-accreditatie heeft meerdere jaren geduurd en ons miljoenen dollars gekost. Die investeringen, waaronder de uitbreiding van ons personeelsbestand in alle regio’s over de hele wereld, met name in de VS, hebben ons een zeer sterke marktpositie opgeleverd en we kijken ernaar uit om dat momentum voort te zetten. Wij zijn van mening dat onze erkenning een weerspiegeling is van deze inspanningen en resultaten.”<\/p>\n

Download het volledige rapport 2025 Gartner\u00ae<\/sub> Magic Quadrant\u2122 for Contact Center-as-a-Service hier<\/a>.<\/p>\n

 <\/p>\n

Access Report<\/a><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

\n\n \n\n\n
\n
\n
\n
\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
\n\n \n\n\n
\n
\n
\n
\n

Gartner\u00ae<\/sub><\/span>, Magic Quadrant for Contact Center as a Service, Drew Kraus, Jason Bridge, Megan Fernandez, Pri Rathnayake, Pankil Sheth, 08. September 2025.<\/p>\n

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Content Guru.<\/em><\/p>\n

GARTNER is a registered trademark and service mark of Gartner, Inc. and\/or its affiliates in the U.S. and internationally, MAGIC QUADRANT is a registered trademark of Gartner, Inc. and\/or its affiliates and is used herein with permission. All rights reserved.<\/em><\/p>\n

Gartner, does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner\u2019s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.<\/em><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n","protected":false},"excerpt":{"rendered":"

Content Guru, wereldwijd toonaangevende leverancier van bedrijfskritische cloud CX-oplossingen, is opgenomen in het Challengers-kwadrant van het Gartner\u00ae Magic Quadrant\u2122 voor Contact Center as a Service 2025. <\/p>\n","protected":false},"featured_media":1491,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[],"resource_topic":[44,46],"resource_type":[47],"resource_folder":[71],"class_list":["post-5149","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_topic-digitale-transformatie","resource_topic-toonaangevend-cx-ai","resource_type-nieuws"],"acf":[],"yoast_head":"\nContent Guru uitgeroepen tot Challenger in het Gartner\u00ae Magic Quadrant\u2122 voor Contact Center as a Service 2025<\/title>\n<meta name=\"description\" content=\"Content Guru, wereldwijd toonaangevende leverancier van bedrijfskritische cloud CX-oplossingen, is opgenomen in het Challengers-kwadrant van het Gartner\u00ae Magic Quadrant\u2122 voor Contact Center as a Service 2025.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/nl-nl\/middelen\/nieuws\/content-guru-uitgeroepen-tot-challenger-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-2025\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Content Guru uitgeroepen tot Challenger in het Gartner\u00ae Magic Quadrant\u2122 voor Contact Center as a Service 2025\" \/>\n<meta property=\"og:description\" content=\"Content Guru, wereldwijd toonaangevende leverancier van bedrijfskritische cloud CX-oplossingen, is opgenomen in het Challengers-kwadrant van het Gartner\u00ae Magic Quadrant\u2122 voor Contact Center as a Service 2025.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.contentguru.com\/nl-nl\/middelen\/nieuws\/content-guru-uitgeroepen-tot-challenger-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-2025\/\" \/>\n<meta property=\"og:site_name\" content=\"Nederlands\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ContentGuruLtd\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-10T14:56:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2025\/02\/Generic-15-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1463\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@cgchirp\" \/>\n<meta name=\"twitter:label1\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/middelen\\\/nieuws\\\/content-guru-uitgeroepen-tot-challenger-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-2025\\\/\",\"url\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/middelen\\\/nieuws\\\/content-guru-uitgeroepen-tot-challenger-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-2025\\\/\",\"name\":\"Content Guru uitgeroepen tot Challenger in het Gartner\u00ae Magic Quadrant\u2122 voor Contact Center as a Service 2025\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/middelen\\\/nieuws\\\/content-guru-uitgeroepen-tot-challenger-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-2025\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/middelen\\\/nieuws\\\/content-guru-uitgeroepen-tot-challenger-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-2025\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/wp-content\\\/uploads\\\/sites\\\/12\\\/2025\\\/02\\\/Generic-15-scaled.jpg\",\"datePublished\":\"2025-09-10T14:56:46+00:00\",\"dateModified\":\"2025-09-10T14:56:47+00:00\",\"description\":\"Content Guru, wereldwijd toonaangevende leverancier van bedrijfskritische cloud CX-oplossingen, is opgenomen in het Challengers-kwadrant van het Gartner\u00ae Magic Quadrant\u2122 voor Contact Center as a Service 2025.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/middelen\\\/nieuws\\\/content-guru-uitgeroepen-tot-challenger-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-2025\\\/#breadcrumb\"},\"inLanguage\":\"nl-NL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/middelen\\\/nieuws\\\/content-guru-uitgeroepen-tot-challenger-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-2025\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/middelen\\\/nieuws\\\/content-guru-uitgeroepen-tot-challenger-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-2025\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/wp-content\\\/uploads\\\/sites\\\/12\\\/2025\\\/02\\\/Generic-15-scaled.jpg\",\"contentUrl\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/wp-content\\\/uploads\\\/sites\\\/12\\\/2025\\\/02\\\/Generic-15-scaled.jpg\",\"width\":2560,\"height\":1463},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/middelen\\\/nieuws\\\/content-guru-uitgeroepen-tot-challenger-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-2025\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Content Guru uitgeroepen tot Challenger in het Gartner\u00ae Magic Quadrant\u2122 voor Contact Center as a Service 2025\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/#website\",\"url\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/\",\"name\":\"Nederlands - Content Guru\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"nl-NL\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/#organization\",\"name\":\"Content Guru\",\"url\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/wp-content\\\/uploads\\\/sites\\\/12\\\/2025\\\/02\\\/CG-Logo-Dark-Blue_Outlines-1.svg\",\"contentUrl\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/wp-content\\\/uploads\\\/sites\\\/12\\\/2025\\\/02\\\/CG-Logo-Dark-Blue_Outlines-1.svg\",\"width\":\"1024\",\"height\":\"1024\",\"caption\":\"Content Guru\"},\"image\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/ContentGuruLtd\",\"https:\\\/\\\/x.com\\\/cgchirp\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Content Guru uitgeroepen tot Challenger in het Gartner\u00ae Magic Quadrant\u2122 voor Contact Center as a Service 2025","description":"Content Guru, wereldwijd toonaangevende leverancier van bedrijfskritische cloud CX-oplossingen, is opgenomen in het Challengers-kwadrant van het Gartner\u00ae Magic Quadrant\u2122 voor Contact Center as a Service 2025.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.contentguru.com\/nl-nl\/middelen\/nieuws\/content-guru-uitgeroepen-tot-challenger-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-2025\/","og_locale":"nl_NL","og_type":"article","og_title":"Content Guru uitgeroepen tot Challenger in het Gartner\u00ae Magic Quadrant\u2122 voor Contact Center as a Service 2025","og_description":"Content Guru, wereldwijd toonaangevende leverancier van bedrijfskritische cloud CX-oplossingen, is opgenomen in het Challengers-kwadrant van het Gartner\u00ae Magic Quadrant\u2122 voor Contact Center as a Service 2025.","og_url":"https:\/\/www.contentguru.com\/nl-nl\/middelen\/nieuws\/content-guru-uitgeroepen-tot-challenger-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-2025\/","og_site_name":"Nederlands","article_publisher":"https:\/\/www.facebook.com\/ContentGuruLtd","article_modified_time":"2025-09-10T14:56:47+00:00","og_image":[{"width":2560,"height":1463,"url":"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2025\/02\/Generic-15-scaled.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@cgchirp","twitter_misc":{"Geschatte leestijd":"3 minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.contentguru.com\/nl-nl\/middelen\/nieuws\/content-guru-uitgeroepen-tot-challenger-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-2025\/","url":"https:\/\/www.contentguru.com\/nl-nl\/middelen\/nieuws\/content-guru-uitgeroepen-tot-challenger-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-2025\/","name":"Content Guru uitgeroepen tot Challenger in het Gartner\u00ae Magic Quadrant\u2122 voor Contact Center as a Service 2025","isPartOf":{"@id":"https:\/\/www.contentguru.com\/nl-nl\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.contentguru.com\/nl-nl\/middelen\/nieuws\/content-guru-uitgeroepen-tot-challenger-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-2025\/#primaryimage"},"image":{"@id":"https:\/\/www.contentguru.com\/nl-nl\/middelen\/nieuws\/content-guru-uitgeroepen-tot-challenger-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-2025\/#primaryimage"},"thumbnailUrl":"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2025\/02\/Generic-15-scaled.jpg","datePublished":"2025-09-10T14:56:46+00:00","dateModified":"2025-09-10T14:56:47+00:00","description":"Content Guru, wereldwijd toonaangevende leverancier van bedrijfskritische cloud CX-oplossingen, is opgenomen in het Challengers-kwadrant van het Gartner\u00ae Magic Quadrant\u2122 voor Contact Center as a Service 2025.","breadcrumb":{"@id":"https:\/\/www.contentguru.com\/nl-nl\/middelen\/nieuws\/content-guru-uitgeroepen-tot-challenger-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-2025\/#breadcrumb"},"inLanguage":"nl-NL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.contentguru.com\/nl-nl\/middelen\/nieuws\/content-guru-uitgeroepen-tot-challenger-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-2025\/"]}]},{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/www.contentguru.com\/nl-nl\/middelen\/nieuws\/content-guru-uitgeroepen-tot-challenger-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-2025\/#primaryimage","url":"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2025\/02\/Generic-15-scaled.jpg","contentUrl":"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2025\/02\/Generic-15-scaled.jpg","width":2560,"height":1463},{"@type":"BreadcrumbList","@id":"https:\/\/www.contentguru.com\/nl-nl\/middelen\/nieuws\/content-guru-uitgeroepen-tot-challenger-in-het-gartner-magic-quadrant-voor-contact-center-as-a-service-2025\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.contentguru.com\/nl-nl\/"},{"@type":"ListItem","position":2,"name":"Content Guru uitgeroepen tot Challenger in het Gartner\u00ae Magic Quadrant\u2122 voor Contact Center as a Service 2025"}]},{"@type":"WebSite","@id":"https:\/\/www.contentguru.com\/nl-nl\/#website","url":"https:\/\/www.contentguru.com\/nl-nl\/","name":"Nederlands - Content Guru","description":"","publisher":{"@id":"https:\/\/www.contentguru.com\/nl-nl\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.contentguru.com\/nl-nl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nl-NL"},{"@type":"Organization","@id":"https:\/\/www.contentguru.com\/nl-nl\/#organization","name":"Content Guru","url":"https:\/\/www.contentguru.com\/nl-nl\/","logo":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/www.contentguru.com\/nl-nl\/#\/schema\/logo\/image\/","url":"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2025\/02\/CG-Logo-Dark-Blue_Outlines-1.svg","contentUrl":"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2025\/02\/CG-Logo-Dark-Blue_Outlines-1.svg","width":"1024","height":"1024","caption":"Content Guru"},"image":{"@id":"https:\/\/www.contentguru.com\/nl-nl\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ContentGuruLtd","https:\/\/x.com\/cgchirp"]}]}},"_links":{"self":[{"href":"https:\/\/www.contentguru.com\/nl-nl\/wp-json\/wp\/v2\/resource\/5149","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.contentguru.com\/nl-nl\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/www.contentguru.com\/nl-nl\/wp-json\/wp\/v2\/types\/resource"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.contentguru.com\/nl-nl\/wp-json\/wp\/v2\/media\/1491"}],"wp:attachment":[{"href":"https:\/\/www.contentguru.com\/nl-nl\/wp-json\/wp\/v2\/media?parent=5149"}],"wp:term":[{"taxonomy":"resource_industry","embeddable":true,"href":"https:\/\/www.contentguru.com\/nl-nl\/wp-json\/wp\/v2\/resource_industry?post=5149"},{"taxonomy":"resource_topic","embeddable":true,"href":"https:\/\/www.contentguru.com\/nl-nl\/wp-json\/wp\/v2\/resource_topic?post=5149"},{"taxonomy":"resource_type","embeddable":true,"href":"https:\/\/www.contentguru.com\/nl-nl\/wp-json\/wp\/v2\/resource_type?post=5149"},{"taxonomy":"resource_folder","embeddable":true,"href":"https:\/\/www.contentguru.com\/nl-nl\/wp-json\/wp\/v2\/resource_folder?post=5149"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}