{"id":2668,"date":"2023-09-01T12:00:52","date_gmt":"2023-09-01T12:00:52","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?post_type=resource&p=2668"},"modified":"2025-02-26T19:07:52","modified_gmt":"2025-02-26T19:07:52","slug":"content-guru-named-an-exemplary-vendor-by-ventana-research-in-its-2023-contact-center-suites-buyers-guide","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/nl-nl\/middelen\/nieuws\/content-guru-named-an-exemplary-vendor-by-ventana-research-in-its-2023-contact-center-suites-buyers-guide\/","title":{"rendered":"Content Guru door Ventana uitgeroepen tot \u2018Exemplary Vendor\u2019 in de 2023 Contact Center Buyers Guide"},"content":{"rendered":"\n\n
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Nieuws<\/div>\n

Content Guru door Ventana uitgeroepen tot \u2018Exemplary Vendor\u2019 in de 2023 Contact Center Buyers Guide<\/h1>\n
Published: september 1st 2023<\/div>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n
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Content Guru heeft vandaag aangekondigd dat het is benoemd als een \u2018Exemplary vendor\u2019 van Contact Center Suites in de Buyers Guide 2023 door brancheanalist Ventana Research. De Buyers Guide evalueert hoe goed het aanbod van CX-leveranciers aansluit bij de behoeften van organisaties op het gebied van contactcentertechnologie.<\/p>\n

De Buyers Guide van 2023 beoordeelde het storm\u00ae<\/sub><\/span><\/strong>-platform van Content Guru met behulp van de unieke methodologie van Ventana, de Value Index, die zeven belangrijke categorie\u00ebn evalueert die zijn gewogen om de behoeften van kopers weer te geven op basis van Ventana’s branche-expertise en onderzoek. Na deze analyse werd storm <\/strong>gerangschikt als #1 en als een \u2018Value Index Leader\u2019 voor beheersbaarheid, vanwege de sterke privacy- en beveiligingsmogelijkheden van het platform en het gemak van beheer.<\/p>\n

\u201cWe zijn verheugd om opnieuw door Ventana Research te worden erkend als een \u2018Exemplary Vendor\u2019\u201d, aldus Martin Taylor, medeoprichter en plaatsvervangend CEO van Content Guru. \u201cDe uitgebreide analyse van Ventana Research biedt een belangrijke momentopname van de huidige marktsituatie en weerspiegelt hoe zowel klanten als werknemers in 2023 omgaan met contactcenters. Een groeiend aantal organisaties uit de publieke en private sector vertrouwt op het storm<\/strong>-platform van Content Guru om uitzonderlijke klantervaringen te bieden. . Al deze organisaties merken dat ze gesterkt worden door de beheersbaarheid van storm<\/strong>, die volgens Ventana Research toonaangevend is in de huidige contactcentermarkt.\u201d<\/p>\n

\u201cOnze felicitaties aan Content Guru voor zijn sterke vermelding in de Contact Center Suites Buyers Guide van Ventana Research\u201d, aldus Keith Dawson, VP en Research Director voor CX bij Ventana Research. \u201cDe voortdurende investeringen van Content Guru in de routing-, agent-desktop- en kennismanagementfuncties van het storm-<\/strong>platform toont de vastberadenheid om organisaties te helpen bij het beheren van de steeds complexere klantcontactomgeving.\u201d<\/p>\n

Bezoek de website van Ventana Research voor meer informatie over de Buyers guide 2023<\/p><\/blockquote>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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About Content Guru<\/h5>\n

Content Guru helps organizations achieve outstanding customer experience. Its cloud-based solution, storm\u00ae<\/sub><\/strong>, ensures that customers\u2019 requests and issues are quickly and accurately resolved \u2013 simply put, engagement made easy. storm<\/strong> cloud services are used by over 1000 large-enterprise and public-sector organizations in over 50 countries, and trusted for mission-critical applications by major organizations, such as AXA, the NHS, Rakuten and the US Government.<\/p>\n

For more information, visit: https:\/\/www.contentguru.com<\/strong><\/a><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n","protected":false},"excerpt":{"rendered":"

Content Guru heeft vandaag aangekondigd dat het is benoemd als een \u2018Exemplary vendor\u2019 van Contact Center Suites in de Buyers Guide 2023 door brancheanalist Ventana Research.<\/p>\n","protected":false},"featured_media":224,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[],"resource_topic":[],"resource_type":[47],"resource_folder":[71],"class_list":["post-2668","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_type-nieuws"],"acf":[],"yoast_head":"\nContent Guru door Ventana uitgeroepen tot \u2018Exemplary Vendor\u2019 in de 2023 Contact Center Buyers Guide<\/title>\n<meta name=\"description\" content=\"Content Guru heeft vandaag aangekondigd dat het is benoemd als een \u2018Exemplary vendor\u2019 van Contact Center Suites in de Buyers Guide 2023 door brancheanalist Ventana Research.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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