{"id":1107,"date":"2024-04-26T00:00:06","date_gmt":"2024-04-26T00:00:06","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?post_type=resource&#038;p=1107"},"modified":"2026-02-19T12:02:21","modified_gmt":"2026-02-19T12:02:21","slug":"2024-gartner-voice-of-the-customer-voor-ccaas","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/nl-nl\/middelen\/whitepapers\/2024-gartner-voice-of-the-customer-voor-ccaas\/","title":{"rendered":"2024 Gartner\u00ae Voice of the Customer voor CCaaS"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block notranslate no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                                                <div class=\"resource-type\">Whitepapers<\/div>\n                                <h1>2024 Gartner\u00ae Voice of the Customer voor CCaaS<\/h1>\n                <div class=\"publish-date\">Published: april 26th 2024<\/div>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block notranslate no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <h2 data-pm-slice=\"1 1 []\"><strong>Download het rapport<\/strong><\/h2>\n<p>&nbsp;<\/p>\n<p data-pm-slice=\"1 1 []\">Content Guru is een aanbieder van omnichannel cloud contactcenter oplossingen die organisaties helpt de beste klantervaring te bieden.<\/p>\n<p>Gartner, Inc. levert bruikbare, objectieve inzichten aan leidinggevenden en hun teams.<\/p>\n<p>De \u2018Voice of the Customer\u2019 is een document dat de beoordelingen van Gartner Peer Insights samenvat met inzichten voor IT-beslissers.<\/p>\n<p>In de CCaaS-markt heeft Gartner Peer Insights 1.444 beoordelingen gepubliceerd over een periode van 18 maanden, eindigend op 30 november 2023. Content Guru kreeg de hoogste algemene beoordeling (4,8\/5) en \u00e9\u00e9n van de hoogste &#8216;bereidheid om aan te bevelen&#8217;-cijfers &#8216; (95%), gebaseerd op 54 beoordelingen uit november 2023. Content Guru staat ook in het kwadrant &#8216;Customers\u2019 Choice&#8217; rechtsboven, voor middelgrote organisaties in heel EMEA.<\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Content Guru is uitgeroepen tot \u2018Strong Performer\u2019 in het Gartner CCaaS Voice of the Customer rapport van 2024. Content Guru werd ook erkend met een Customers&#8217; Choice-onderscheiding voor middelgrote organisaties in de marktsegmenten voor Europa, het Midden-Oosten en Afrika.<\/p>\n","protected":false},"featured_media":5517,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[],"resource_topic":[46],"resource_type":[4],"resource_folder":[70],"class_list":["post-1107","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_topic-toonaangevend-cx-ai","resource_type-whitepapers"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>2024 Gartner\u00ae Voice of the Customer voor CCaaS - Nederlands<\/title>\n<meta name=\"description\" content=\"Content Guru is uitgeroepen tot \u2018Strong Performer\u2019 in het Gartner CCaaS Voice of the Customer rapport van 2024. 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