{"id":853,"date":"2025-02-14T17:05:42","date_gmt":"2025-02-14T17:05:42","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?page_id=853"},"modified":"2026-02-11T16:46:06","modified_gmt":"2026-02-11T16:46:06","slug":"verzekeringen","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/nl-nl\/oplossingen\/sectoren\/verzekeringen\/","title":{"rendered":"Verzekeringen"},"content":{"rendered":"\n\n
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Klantcontact, wanneer die het hardst nodig is<\/h1>\n

Wanneer uw klanten bellen om een \u200b\u200bclaim in te dienen, verwachten ze empathie, effici\u00ebntie en kennis van zaken. U heeft een CX-oplossing nodig die dat mogelijk maakt.<\/span><\/p>\n

Boek een demo<\/span><\/a><\/p>\n<\/div>\n <\/div>\n <\/div>\n

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We\u2019re BIG in Customer Experience<\/h2>\n

Onze CX-oplossingen ondersteunen ’s werelds grootste verzekeraars <\/span>met zeer betrouwbaar, zeer schaalbaar <\/b>en <\/span>zeer flexibel<\/b> klantcontact, om de verwerking van claims te stroomlijnen en echte verbeteringen in <\/span>klanttevredenheid<\/b> te ondersteunen.<\/span><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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Klantloyaliteit begint met ervaring<\/h3>\n

Wanneer een ramp toeslaat, verdienen verzekerden empathie. Uw medewerkers moeten effectief service kunnen leveren, zonder de persoonlijke touch te verliezen.<\/span><\/p>\n

Klantcontact is voor verzekeringen belangrijker dan in welke andere branche dan ook. U hebt een oplossing nodig waarmee medewerkers geweldige CX kunnen leveren met cruciale klantgegevens, gepresenteerd in \u00e9\u00e9n interface.<\/span><\/p>\n <\/div>\n

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Gestroomlijnde claimverwerking<\/h3>\n

De eerste melding van verlies is de belangrijkste klantinteractie waarmee uw bedrijf te maken krijgt. Wanneer klanten bellen om claims in te dienen, moeten uw medewerkers naadloze, empathische ervaringen leveren.<\/span><\/p>\n

Klanten doorverbinden tussen medewerkers en ze dwingen om hun gegevens elke keer te herhalen, zal ze irriteren naar uw concurrent leiden. U moet uw medewerkers de gegevens verstrekken die ze nodig hebben om contacten snel en met een persoonlijke touch op te lossen.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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Selfservicebeleid inzake verlengingen<\/h3>\n

Uw klanten verwachten dat ze hun verzekeringen kunnen verlengen en toegang hebben tot gedetailleerde informatie op de voor hen meest geschikte tijden. Uw medewerkers moeten zich richten op de meest urgente interacties en kunnen niet altijd helpen.<\/p>\n

Uw CX-oplossing moet gebruikmaken van geavanceerde AI-technologie\u00ebn om contacten automatisch te identificeren en te verifi\u00ebren en klanten naar de best beschikbare uitkomst te leiden, of dat nu een medewerker of selfservice is.<\/p>\n <\/div>\n

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\u201cBij AXA UK stellen we onze klanten voorop bij alles wat we doen en om dit te weerspiegelen, zetten we ons volledig in om onze contact center activiteiten voortdurend te verbeteren. We zijn verheugd om de komende vijf jaar met Content Guru te blijven samenwerken en kijken ernaar uit om de positieve impact van hun <\/span><\/i>storm<\/i><\/b>-platform op de klantervaring die we bieden, verder te realiseren.\u201d<\/span><\/i><\/p>\n<\/div>\n

Chief Operating Officer<\/div>\n
AXA<\/div>\n <\/div>\n <\/div>\n\n
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Waarom Content Guru?<\/h3>\n

De oplossingen van Content Guru onderscheiden zich van de concurrentie.<\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t

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Beste prestaties<\/h5>\n
We beoordelen voortdurend de beste onderliggende componenten.<\/div>\n <\/div>\n <\/div>\n
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Hoogste gegevensintegriteit<\/h5>\n
We zorgen voor robuuste gegevenssoevereiniteit, auteursrechtbescherming en controleerbaarheid.<\/div>\n <\/div>\n <\/div>\n
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Grootste flexibiliteit<\/h5>\n
We gaan verder dan AI om services te cre\u00ebren die vaste en ongestructureerde oplossingen combineren.<\/div>\n <\/div>\n <\/div>\n
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Beste toegevoegde waarde<\/h5>\n
Onze software-oplossing levert een sterke ROI.<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div> \n <\/div>\n<\/div>\n\n \n <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":837,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"folder":[16],"class_list":["post-853","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nVerzekeringen - Content Guru<\/title>\n<meta name=\"description\" content=\"Our CX solutions support the world\u2019s largest insurers with highly reliable, highly scalable, and highly flexible customer contact, to streamline claims processing and support real improvements to Customer Satisfaction.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/nl-nl\/oplossingen\/sectoren\/verzekeringen\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Verzekeringen - 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