{"id":841,"date":"2025-02-14T16:30:16","date_gmt":"2025-02-14T16:30:16","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?page_id=841"},"modified":"2026-06-05T13:33:38","modified_gmt":"2026-06-05T13:33:38","slug":"tech-media-telecom","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/nl-nl\/oplossingen\/sectoren\/tech-media-telecom\/","title":{"rendered":"Tech, Media en Telecom"},"content":{"rendered":"\n\n
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Is uw CX klaar voor de toekomst?<\/h1>\n

In de tech-, media- en telecomindustrie moet uw CX het tempo aangeven, en niet achterblijven bij de concurrentie.<\/span><\/p>\n<\/div>\n

\n Boek een demo<\/a>\n <\/div>\n <\/div>\n <\/div>\n
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Wij zijn koploper in CX voor Tech, Media & Telecom<\/h2>\n

Onze cloud oplossingen bieden <\/span>onge\u00ebvenaarde schaalbaarheid<\/b> voor\u00a0 piekmomenten, <\/span>intelligente automatisering<\/b> voor selfservice en <\/span>hoogwaardige beveiliging <\/b>ter ondersteuning van flexibele operaties.<\/span><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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Duurzame Innovatie<\/h3>\n

In de snelle wereld van technologie en media is betrouwbare communicatie uw concurrentievoordeel.<\/p>\n

Uw klanten verwachten de beste service en naadloze ervaringen via elk kanaal. 24\/7 beschikbaar zijn is nog maar het begin – u moet de veranderende verwachtingen voor blijven. Wij begrijpen de unieke uitdagingen van de technologiesector en ontwerpen oplossingen waarmee u klaar bent voor de toekomst.<\/p>\n

Wilt u weten hoe Customer Experience in de cloud uw activiteiten kan transformeren?<\/p>\n <\/div>\n

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Begin uw AI-transformatie<\/h3>\n

Transformeer uw service met intelligente automatisering.<\/span><\/p>\n

De technische sector loopt voorop bij de toepassing van AI en gebruikt het om de productiviteit te verhogen en de klantervaring te verbeteren. Of het nu gaat om intelligente Machine Agents die vragen via elk kanaal automatiseren of realtime Agent Assist die agenten naar de beste oplossing leidt, AI verhoogt de effici\u00ebntie en verlaagt de operationele kosten.<\/span><\/p>\n

Klaar om met uw AI-transformatie te beginnen? <\/span>Neem contact op en bespreek uw AI-doelstellingen met onze experts.<\/b><\/p>\n

Boek een Demo<\/a><\/p>\n <\/div>\n

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\u201cIdeal for any organisation looking to greatly improve their Customer Experience\u201d<\/h3>\n

Read More<\/a><\/p>\n<\/div>\n<\/div>\n

Product Manager<\/div>\n
Telecommunication<\/div>\n <\/div>\n
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\u201cExcellent Platform and Support\u201d<\/h3>\n

Read More<\/a><\/p>\n<\/div>\n<\/div>\n

Voice Engineer<\/div>\n
Telecommunication<\/div>\n <\/div>\n
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NEC Software Solutions uses storm<\/strong> to handle half a million calls and emails every year.<\/strong><\/h3>\n<\/div>\n
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Through storm<\/strong>\u2019s AI Transcription, Serco has helped 20,000 citizens get back into work<\/strong>, and saved 20 minutes per interaction<\/strong>.<\/h3>\n<\/div>\n
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Direct opschalen bij incidenten<\/h3>\n

Wanneer uw diensten uitvallen, stijgt de vraag. Op zulke momenten is schaalbaarheid cruciaal.<\/span><\/p>\n

U heeft een oplossing nodig die elke stijging van de vraag aankan, die uw klanten kan bedienen via de kanalen van hun voorkeur, zelfs buiten kantooruren. Met een minimale beschikbaarheid van 99,999% en intelligente automatisering zorgen onze oplossingen ervoor dat u nooit een oproep mist.<\/span><\/p>\n <\/div>\n

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Omnichannel, Omnidata<\/h3>\n

Onze oplossingen brengen elk kanaal en elke bron met klantgegevens samen.<\/p>\n

Het maakt niet uit hoe uw klanten contact opnemen, onze oplossingen ondersteunen u bij het leveren van hyper-gepersonaliseerde interacties, gestuurd door kennis en aangedreven door AI.<\/p>\n <\/div>\n

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Waarom Content Guru?<\/h3>\n

Content Guru’s AI onderscheidt zich van de concurrentie.<\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t

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Beste prestaties<\/h5>\n
We beoordelen voortdurend de beste onderliggende componenten.<\/div>\n <\/div>\n <\/div>\n
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Hoogste gegevensintegriteit<\/h5>\n
We zorgen voor robuuste gegevens-soevereiniteit, bescherming van auteursrechten en controleerbaarheid.<\/div>\n <\/div>\n <\/div>\n
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Grootste flexibiliteit<\/h5>\n
We gaan verder dan AI en cre\u00ebren oplossingen die een mix zijn van vaste en ongestructureerde data.<\/div>\n <\/div>\n <\/div>\n
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Beste toegevoegde waarde<\/h5>\n
Onze software-oplossing levert een sterke ROI.<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div> \n <\/div>\n<\/div>\n\n \n <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":837,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"folder":[16],"class_list":["post-841","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nTech, Media en Telecom - Content Guru<\/title>\n<meta name=\"description\" content=\"In a vast industry which is constantly in the public eye, excellent communication is a fundamental aspect of long-term survival\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/nl-nl\/oplossingen\/sectoren\/tech-media-telecom\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tech, Media en Telecom - 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