{"id":805,"date":"2025-02-14T16:17:34","date_gmt":"2025-02-14T16:17:34","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?page_id=805"},"modified":"2026-02-17T17:06:08","modified_gmt":"2026-02-17T17:06:08","slug":"conversational-ai-self-service","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/nl-nl\/producten\/brain-ai\/conversational-ai-self-service\/","title":{"rendered":"Conversational AI Self-Service"},"content":{"rendered":"\n\n
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Conversational AI Made Easy<\/h1>\n

Ga de toekomst tegemoet met veilige, AI-gestuurde chatbots en voicebots<\/span><\/p>\n<\/div>\n

\n Boek een Demo<\/a>\n <\/div>\n <\/div>\n <\/div>\n
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Self-Service Made Easy<\/h2>\n

storm<\/b>\u00ae<\/sub> MACHINE AGENT\u00ae<\/sub> is onze virtuele assistent; een altijd actieve, AI-gestuurde agent die conversationele selfservice levert via alle kanalen, op grote schaal.<\/span><\/em><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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Self-Service Made Easy<\/h3>\n

Uw klanten verwachten 24\/7 service; en ze verwachten direct via selfservice geholpen te worden<\/span><\/p>\n

Onze Machine Agents verwerken tekst en spraak op betrouwbare wijze met Natural Language Processing (NLP) en Large Language Models (LLM’s) om self-service interacties aan te sturen die de effici\u00ebntie van het contact center verhogen en de klanttevredenheid verhogen.<\/span><\/p>\n <\/div>\n

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Schaalbaar zijn met AI<\/h3>\n

Klanten verwachten de beste service, altijd.\u00a0<\/span><\/p>\n

Op piekmomenten geeft<\/span> storm<\/b> Machine Agent direct antwoord, waarbij gebruik wordt gemaakt van alle ge\u00efntegreerde bronnen om personalisatie te leveren, terwijl de \u2018human touch\u2019 behouden blijft. Schaal eenvoudig op om aan de vraag te voldoen met betrouwbare self-service via elk kanaal.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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De beste AI-oplossingen<\/h3>\n

Implementeer routing op basis van intentie en geavanceerde AI-mogelijkheden voor conversaties met behulp van technologie\u00ebn zoals NLP en LLM’s, afkomstig van de beste AI-aanbieders in hun klasse.\u00a0<\/span><\/p>\n

storm<\/b> Machine Agent begrijpt taal zoals een mens dat zou doen en verbetert zijn reacties door ervaring. Door middel van tekst of spraak communiceren Machine Agents met klanten zoals een mens dat zou doen.<\/span><\/p>\n <\/div>\n

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Routeren van klanten – Powered by AI<\/h3>\n

Het identificeren van de intentie van de klant is cruciaal voor het oplossen van een vraag; als een klant niet op de juiste manier wordt doorverwezen, worden minuten verspild en wordt de klanttevredenheid ondermijnd.<\/span><\/p>\n

Routeren op basis van intentie leidt vragen effici\u00ebnt naar de meest geschikte geautomatiseerde bron of medewerker, waardoor minuten per interactie worden bespaard.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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Best-in-Class Chatbots<\/h3>\n

De<\/span> brain\u00ae<\/sub><\/b> AI orkestratielaag brengt de beste AI-technologie van over de hele wereld samen om uw oplossingen te ondersteunen.\u00a0<\/span><\/p>\n

Eenvoudig te configureren met behulp van toonaangevende AI-leveranciers en eenvoudig toe te voegen aan services met behulp van de <\/span>storm <\/b>FLOW\u2122 no-code, customer journey orkestratie oplossing.<\/span><\/p>\n <\/div>\n

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We onderscheiden ons door onze AI oplossingen<\/h3>\n

Content Guru’s AI onderscheidt zich van de concurrentie door de beste prestaties en flexibiliteit te leveren, zonder aan integriteit of waarde in te boeten. <\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t

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Beste prestaties<\/h5>\n
We beoordelen voortdurend de beste onderliggende componenten.<\/div>\n <\/div>\n <\/div>\n
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Hoogste integriteit<\/h5>\n
We zorgen voor robuuste gegevenssoevereiniteit, auteursrechtelijke bescherming en controleerbaarheid.<\/div>\n <\/div>\n <\/div>\n
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Grootste flexibiliteit<\/h5>\n
We gaan verder dan alleen AI toepassen en cre\u00ebren oplossingen die vaste en ongestructureerde data combineren.<\/div>\n <\/div>\n <\/div>\n
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Duidelijkste toegevoegde waarde<\/h5>\n
Onze toepassingen leveren in de praktijk een sterke ROI.<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div> \n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
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Meer weten?<\/h2>\n

Verbeter uw klantcontact met een klantenservice die door AI wordt ondersteund. Machine-agents verbeteren de effici\u00ebntie en leveren uitstekende klantervaringen.<\/span><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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<\/form>\n \n \n <\/div>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":803,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"folder":[15],"class_list":["post-805","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nstorm\u00ae Machine Agent - Content Guru<\/title>\n<meta name=\"description\" content=\"Verbeter uw klantcontact met een klantenservice die door AI wordt ondersteund. 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