{"id":786,"date":"2025-02-14T16:09:30","date_gmt":"2025-02-14T16:09:30","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?page_id=786"},"modified":"2026-02-11T17:16:26","modified_gmt":"2026-02-11T17:16:26","slug":"workforce-engagement-management","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/nl-nl\/producten\/storm-cx\/workforce-engagement-management\/","title":{"rendered":"Workforce Engagement Management"},"content":{"rendered":"\n\n
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Power to Your People<\/h1>\n

Uw medewerkers zijn uw meest waardevolle bezit. Help uw werknemers met AI-oplossingen voor Workforce Engagement Management die prestaties en tevredenheid verbeteren. <\/span><\/p>\n<\/div>\n

\n Ontdek Workforce Engagement Management<\/a>\n Boek een Demo<\/a>\n <\/div>\n <\/div>\n <\/div>\n
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CX begint met EX<\/h2>\n

Enthousiasme werkt aanstekelijk; tevreden werknemers zorgen voor tevreden klanten. Uw klantervaring is slechts zo goed als uw werknemerservaring. Workforce Engagement Management verhoogt de tevredenheid van medewerkers en klanten en houdt tegelijkertijd de kosten laag.<\/span><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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Superpowered Supervisors<\/h3>\n

Stel uw supervisors in staat om hun teams te ondersteunen en te co\u00f6rdineren.<\/span><\/p>\n

CX supervisors zijn altijd druk bezet. Tussen het managen van teams, het afhandelen van crises en het vormgeven van de strategie door, hebben uw supervisors nauwelijks tijd om koffie te zetten. Met de juiste AI Workforce Engagement Management tools kunt u uw planning en kwaliteitsbeheer automatiseren en tijd winnen voor uw supervisors.<\/span><\/p>\n

storm<\/strong>\u00ae<\/sub> WFM\u2122<\/a><\/p>\n <\/div>\n

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Verbind, Versterk en Blink uit<\/h2>\n

De werknemers van vandaag vragen meer dan alleen een salaris.<\/span><\/p>\n

Uw werknemers verwachten flexibele roosters, persoonlijke ontwikkelingstrajecten en de tools die ze nodig hebben om succesvol te zijn. Ons cloudgebaseerde platform voor Workforce Engagement Management biedt de intelligentie en automatisering die nodig zijn om een echt aantrekkelijke werkomgeving te cre\u00ebren.<\/span><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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Ge\u00efntegreerde Workforce Management<\/h4>\n

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Ontdek storm WFM\u2122<\/div>\n <\/div>\n
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Transcriptie en Call Recordings<\/h4>\n

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Ontdek storm TRANSCRIPTION\u2122<\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
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Perfecte Transcripties en Recording<\/h2>\n

Personeelsoptimalisatie begint met transparantie<\/span><\/p>\n

Pixel-perfecte schermopnames, gecombineerd met high-fidelity audio, geven je volledig inzicht in je personeel. Met AI-gebaseerde transcriptie kunnen deze opnames worden omgezet in doorzoekbare transcripties, waardoor aandachtspunten direct worden gemarkeerd voor supervisors.\u00a0 Bereik de hoogste niveaus van compliance, stimuleer de productiviteit en voorzie je personeel van feedback op maat om verbeteringen te stimuleren.<\/span><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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Compliant Omni-Channel Recording<\/h4>\n

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Ontdek storm RECORDER\u2122<\/div>\n <\/div>\n
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Pixel-Perfect Screen Recording<\/h4>\n

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Ontdek storm SCREEN RECORDING\u2122<\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
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Medewerkers – Powered by Data<\/h2>\n

Wilt u meetbare verbeteringen? Begin dan met het verbeteren van uw metingen.<\/span><\/p>\n

Personeelsoptimalisatie begint met analyse. Effectief kwaliteitsbeheer vereist volledige zichtbaarheid van prestaties en SLA’s. Breng uw belangrijkste meetgegevens onder in \u00e9\u00e9n QM-interface en volg de prestaties realtime.<\/span><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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Interaction Analytics<\/h4>\n

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Ontdek storm ANALYTICS<\/div>\n <\/div>\n
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Quality Management<\/h4>\n

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Ontdek storm QM\u2122<\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
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Workforce Engagement Management met Content Guru<\/span><\/h3>\n\t\t\t\t<\/div>\n\t\t\t
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Hoogste Beschikbaarheid<\/h5>\n
Wij zijn de enige cloudleverancier die nationale hulpdiensten ondersteunt.<\/div>\n <\/div>\n <\/div>\n
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Hoogste Schaalbaarheid<\/h5>\n
We hebben ’s werelds grootste implementaties van cloudcontactcenters ondersteund; dat zijn 75.000 gelijktijdige digitale agenten in Japan en 20.000 voice seats in Europa.<\/div>\n <\/div>\n <\/div>\n
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Beste Beveiliging<\/h5>\n
We hebben wereldwijd erkende beveiligingsstandaarden bereikt, waaronder SOC 2 Type 2 en ISO 27001. We zijn ook de enige aanbieder van cloudcommunicatie die de FedRAMP-accreditatie van de Amerikaanse overheid heeft behaald op het niveau ‘High Impact’.<\/div>\n <\/div>\n <\/div>\n
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Hoogste CSAT<\/h5>\n
Onze oplossingen zorgen voor meetbare verbeteringen in CSAT en tillen onze klanten naar grote hoogte in hun branche. <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div> \n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
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Kennis staat op \u00e9\u00e9n<\/b><\/h3>\n

Bekijk ons overzicht en ontdek hoe onze oplossingen voor Workforce Engagement Management uw werknemers kunnen ondersteunen.<\/span><\/p>\n

Lees meer<\/a><\/p>\n <\/div>\n

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Whitepapers<\/div>\n

AI Customer Engagement Hub: de nieuwe standaard voor klantcontact<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Whitepapers<\/div>\n

Wat is datasouvereiniteit?<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Nieuws<\/div>\n

brain2050 \u2013 het digitale event over AI en CX \u2013 komt in maart naar Nederland!<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Blogs<\/div>\n

Data zonder grenzen: de impact wetgeving op klantcontact<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Cloudtechnologie levert betere dienstverlening voor inwoners<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Succesverhalen<\/div>\n

Gemeente Eindhoven<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Succesverhalen<\/div>\n

Gemeente Den Haag<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Blogs<\/div>\n

Drie stappen om uw klantcontact te verbeteren met AI<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Blogs<\/div>\n

Essenti\u00eble functies voor klantcontact die iedereen zou moeten hebben<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Blogs<\/div>\n

Uw Employee Experience Platform vormt de kern van uw Customer Experience<\/h4>\n <\/div>\n <\/div>\n <\/a>\n <\/div>\n <\/div>\n
<\/div>\n <\/div>\n <\/div>\n \n <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":659,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"folder":[15],"class_list":["post-786","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nWorkforce Engagement Management - Content Guru Benelux<\/title>\n<meta name=\"description\" content=\"Ontdek hoe Content Guru u helpt te investeren in uw meest waardevolle bezit, met krachtige tools voor het beheer van de betrokkenheid van uw personeel.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/nl-nl\/producten\/storm-cx\/workforce-engagement-management\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Workforce Engagement Management - 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