{"id":767,"date":"2025-02-14T15:55:34","date_gmt":"2025-02-14T15:55:34","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?page_id=767"},"modified":"2026-02-13T16:23:51","modified_gmt":"2026-02-13T16:23:51","slug":"digital-en-social-media","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/nl-nl\/producten\/storm-cx\/omnichannel-customer-engagement\/digital-en-social-media\/","title":{"rendered":"Digital en Social Media"},"content":{"rendered":"\n\n
\n\n \n\n\n
\n
\n

storm\u00ae<\/sub> <\/strong> CONTACT: DIGITAL\u2122 <\/span><\/h4>\n

Sterke Sociale en Digitale Ervaringen<\/h1>\n

Bied een echte omnichannel ervaring, met ons portfolio van digitale en sociale Customer Experience oplossingen.<\/span><\/h4>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n
\n\n
\n
\n

Naadloze Sociale en Digitale CX<\/h2>\n

Ontdek optimale digitale klantervaring met <\/span><\/i>storm<\/i><\/b> CONTACT: DIGITAL – het digitale portfolio van Content Guru’s omnichannel CCaaS-oplossing.<\/span><\/i><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

\n
\n
\n
<\/div>\n \n \n
\n

CX voor de Digitale Generatie<\/h3>\n

Uw klanten zijn digital natives. Ze gebruiken elke dag sociale en digitale kanalen om met vrienden, familie en collega’s te communiceren. Waarom zou uw organisatie anders zijn?<\/span><\/p>\n

Goede CX begint met het communiceren met klanten waar ze dat dat moment zijn. Ondersteuning voor digitale en sociale kanalen is de volgende stap voor uw klantcommunicatie.<\/span><\/p>\n <\/div>\n

\n \"complete-control-ai-\" <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
\n\n \n\n\n
\n
\n
\n \n
\n \"\" <\/div>\n \n
\n

Omnichannel Experience<\/h3>\n

storm<\/b> CONTACT: DIGITAL biedt een optimale omnichannel ervaring. Interacties kunnen naadloos verlopen tussen verschillende kanalen, zonder het gesprek te onderbreken.<\/span><\/p>\n

Klanten en medewerkers kunnen schakelen tussen kanalen wanneer dat nodig is, zodat ze altijd het juiste kanaal hebben om de klant te helpen.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

\n\n \n\n\n
\n
\n
\n \n \n
\n

Video Made Easy<\/span><\/h3>\n

Integratie met <\/span>storm<\/b> LINK, <\/span>storm<\/b> CONTACT: DIGITAL maakt direct videobellen mogelijk. Medewerkers sturen klanten een link via SMS, die een videogesprek initieert, zonder de interactie te onderbreken.\u00a0<\/span><\/p>\n

Video biedt medewerkers een hoger detailniveau voor problemen van klanten, zodat ze sneller en betrouwbaarder oplossingen kunnen bieden.<\/span><\/p>\n <\/div>\n

\n \"Back <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
\n\n \n\n\n
\n
\n
\n
<\/div>\n \n
\n \"\" <\/div>\n \n
\n

Data-gestuurde interacties<\/h3>\n

storm<\/b> CONTACT: DIGITAL integreert met ons Customer Data Platform om naast elk contact volledige klantinformatie en interactiegeschiedenis te presenteren.<\/span><\/p>\n

Uw medewerkers hebben alles wat ze nodig hebben om een effici\u00ebnte, hyper-gepersonaliseerde ervaring te leveren voor elke klant.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

\n\n \n\n\n
\n
\n
\n \n \n
\n

Omni-Channel AI<\/span><\/h3>\n

Niet elk contact vereist menselijke tussenkomst. De sleutel tot kosteneffectieve CX is intelligente automatisering.<\/p>\n

storm<\/strong> CONTACT: DIGITAL ondersteunt AI-ondersteunde selfservice over digitale kanalen met storm<\/strong> MACHINE AGENT; virtuele AI-agenten die 24\/7 conversational customer engagement leveren.<\/p>\n <\/div>\n

\n \"\" <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
\n\n \n\n\n
\n
\n
\n \n
\n \"\" <\/div>\n \n
\n

Pixel-Perfect Recording<\/span><\/h3>\n

Elk kanaal telt. Sociale en digitale kanalen moeten aan dezelfde kwaliteitsnormen voldoen als spraak. <\/span>storm<\/b> CONTACT: DIGITAL maakt dat gemakkelijk.<\/span><\/p>\n

Elke digitale en social media-interactie wordt automatisch vastgelegd door onze omnichannel recorder-oplossing, <\/span>storm<\/b> SCREEN RECORDER; dit helpt u om volledige compliance te bereiken.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

\n\n
\n
\n

Meer weten?<\/h2>\n

Vul uw gegevens in, dan ontvangt u meer informatie over de functionaliteit van <\/span>storm<\/b> CONTACT: DIGITAL<\/span><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

\n
\n
\n
<\/form>\n \n \n <\/div>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":763,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"folder":[15],"class_list":["post-767","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nDigital en Social Media - Content Guru<\/title>\n<meta name=\"description\" content=\"Bied een echte omnichannel ervaring, met ons portfolio van digitale en sociale Customer Experience oplossingen.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/nl-nl\/producten\/storm-cx\/omnichannel-customer-engagement\/digital-en-social-media\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Digital en Social Media - Content Guru\" \/>\n<meta property=\"og:description\" content=\"Bied een echte omnichannel ervaring, met ons portfolio van digitale en sociale Customer Experience oplossingen.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.contentguru.com\/nl-nl\/producten\/storm-cx\/omnichannel-customer-engagement\/digital-en-social-media\/\" \/>\n<meta property=\"og:site_name\" content=\"Nederlands\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ContentGuruLtd\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-13T16:23:51+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@cgchirp\" \/>\n<meta name=\"twitter:label1\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/producten\\\/storm-cx\\\/omnichannel-customer-engagement\\\/digital-en-social-media\\\/\",\"url\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/producten\\\/storm-cx\\\/omnichannel-customer-engagement\\\/digital-en-social-media\\\/\",\"name\":\"Digital en Social Media - Content Guru\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/#website\"},\"datePublished\":\"2025-02-14T15:55:34+00:00\",\"dateModified\":\"2026-02-13T16:23:51+00:00\",\"description\":\"Bied een echte omnichannel ervaring, met ons portfolio van digitale en sociale Customer Experience oplossingen.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/producten\\\/storm-cx\\\/omnichannel-customer-engagement\\\/digital-en-social-media\\\/#breadcrumb\"},\"inLanguage\":\"nl-NL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/producten\\\/storm-cx\\\/omnichannel-customer-engagement\\\/digital-en-social-media\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/producten\\\/storm-cx\\\/omnichannel-customer-engagement\\\/digital-en-social-media\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Producten\",\"item\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/producten\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"storm CX\",\"item\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/producten\\\/storm-cx\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Omnichannel Customer Engagement\",\"item\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/producten\\\/storm-cx\\\/omnichannel-customer-engagement\\\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Digital en Social Media\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/#website\",\"url\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/\",\"name\":\"Nederlands - Content Guru\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"nl-NL\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/#organization\",\"name\":\"Content Guru\",\"url\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/wp-content\\\/uploads\\\/sites\\\/12\\\/2025\\\/02\\\/CG-Logo-Dark-Blue_Outlines-1.svg\",\"contentUrl\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/wp-content\\\/uploads\\\/sites\\\/12\\\/2025\\\/02\\\/CG-Logo-Dark-Blue_Outlines-1.svg\",\"width\":\"1024\",\"height\":\"1024\",\"caption\":\"Content Guru\"},\"image\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/nl-nl\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/ContentGuruLtd\",\"https:\\\/\\\/x.com\\\/cgchirp\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Digital en Social Media - Content Guru","description":"Bied een echte omnichannel ervaring, met ons portfolio van digitale en sociale Customer Experience oplossingen.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.contentguru.com\/nl-nl\/producten\/storm-cx\/omnichannel-customer-engagement\/digital-en-social-media\/","og_locale":"nl_NL","og_type":"article","og_title":"Digital en Social Media - Content Guru","og_description":"Bied een echte omnichannel ervaring, met ons portfolio van digitale en sociale Customer Experience oplossingen.","og_url":"https:\/\/www.contentguru.com\/nl-nl\/producten\/storm-cx\/omnichannel-customer-engagement\/digital-en-social-media\/","og_site_name":"Nederlands","article_publisher":"https:\/\/www.facebook.com\/ContentGuruLtd","article_modified_time":"2026-02-13T16:23:51+00:00","twitter_card":"summary_large_image","twitter_site":"@cgchirp","twitter_misc":{"Geschatte leestijd":"4 minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.contentguru.com\/nl-nl\/producten\/storm-cx\/omnichannel-customer-engagement\/digital-en-social-media\/","url":"https:\/\/www.contentguru.com\/nl-nl\/producten\/storm-cx\/omnichannel-customer-engagement\/digital-en-social-media\/","name":"Digital en Social Media - Content Guru","isPartOf":{"@id":"https:\/\/www.contentguru.com\/nl-nl\/#website"},"datePublished":"2025-02-14T15:55:34+00:00","dateModified":"2026-02-13T16:23:51+00:00","description":"Bied een echte omnichannel ervaring, met ons portfolio van digitale en sociale Customer Experience oplossingen.","breadcrumb":{"@id":"https:\/\/www.contentguru.com\/nl-nl\/producten\/storm-cx\/omnichannel-customer-engagement\/digital-en-social-media\/#breadcrumb"},"inLanguage":"nl-NL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.contentguru.com\/nl-nl\/producten\/storm-cx\/omnichannel-customer-engagement\/digital-en-social-media\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.contentguru.com\/nl-nl\/producten\/storm-cx\/omnichannel-customer-engagement\/digital-en-social-media\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.contentguru.com\/nl-nl\/"},{"@type":"ListItem","position":2,"name":"Producten","item":"https:\/\/www.contentguru.com\/nl-nl\/producten\/"},{"@type":"ListItem","position":3,"name":"storm CX","item":"https:\/\/www.contentguru.com\/nl-nl\/producten\/storm-cx\/"},{"@type":"ListItem","position":4,"name":"Omnichannel Customer Engagement","item":"https:\/\/www.contentguru.com\/nl-nl\/producten\/storm-cx\/omnichannel-customer-engagement\/"},{"@type":"ListItem","position":5,"name":"Digital en Social Media"}]},{"@type":"WebSite","@id":"https:\/\/www.contentguru.com\/nl-nl\/#website","url":"https:\/\/www.contentguru.com\/nl-nl\/","name":"Nederlands - Content Guru","description":"","publisher":{"@id":"https:\/\/www.contentguru.com\/nl-nl\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.contentguru.com\/nl-nl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nl-NL"},{"@type":"Organization","@id":"https:\/\/www.contentguru.com\/nl-nl\/#organization","name":"Content Guru","url":"https:\/\/www.contentguru.com\/nl-nl\/","logo":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/www.contentguru.com\/nl-nl\/#\/schema\/logo\/image\/","url":"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2025\/02\/CG-Logo-Dark-Blue_Outlines-1.svg","contentUrl":"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2025\/02\/CG-Logo-Dark-Blue_Outlines-1.svg","width":"1024","height":"1024","caption":"Content Guru"},"image":{"@id":"https:\/\/www.contentguru.com\/nl-nl\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ContentGuruLtd","https:\/\/x.com\/cgchirp"]}]}},"_links":{"self":[{"href":"https:\/\/www.contentguru.com\/nl-nl\/wp-json\/wp\/v2\/pages\/767","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.contentguru.com\/nl-nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.contentguru.com\/nl-nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.contentguru.com\/nl-nl\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.contentguru.com\/nl-nl\/wp-json\/wp\/v2\/comments?post=767"}],"version-history":[{"count":0,"href":"https:\/\/www.contentguru.com\/nl-nl\/wp-json\/wp\/v2\/pages\/767\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.contentguru.com\/nl-nl\/wp-json\/wp\/v2\/pages\/763"}],"wp:attachment":[{"href":"https:\/\/www.contentguru.com\/nl-nl\/wp-json\/wp\/v2\/media?parent=767"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/www.contentguru.com\/nl-nl\/wp-json\/wp\/v2\/folder?post=767"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}