{"id":742,"date":"2025-02-14T15:47:30","date_gmt":"2025-02-14T15:47:30","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?page_id=742"},"modified":"2026-02-11T17:06:14","modified_gmt":"2026-02-11T17:06:14","slug":"optimale-klantreis","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/nl-nl\/producten\/storm-cx\/optimale-klantreis\/","title":{"rendered":"Optimale klantreis"},"content":{"rendered":"\n\n
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Volledige controle over uw klantreis<\/h1>\n

Kwalitatief hoogwaardige service moet niet achter code zitten. Neem de controle over uw klantreizen met intu\u00eftieve no-code servicecreatie en -beheer.<\/span><\/p>\n<\/div>\n

\n Ontdek Intu\u00eftieve Service Creatie<\/a>\n Boek een demo<\/a>\n <\/div>\n <\/div>\n <\/div>\n
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We\u2019re BIG in Customer Experience<\/h2>\n

Onze cloud CX-oplossingen bieden ’s werelds hoogste niveaus van beschikbaarheid en schaalbaarheid, met onge\u00ebvenaarde beveiliging, om meetbare verbeteringen in CSAT te leveren. <\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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De beste Services, direct beschikbaar<\/h2>\n

Service design moet eenvoudig zijn.<\/span><\/p>\n

Elk onderdeel van het klanttraject moet zichtbaar en toegankelijk zijn. Wijzigingen moeten onmiddellijk van kracht worden, zodra ze zijn goedgekeurd. U zou u niet door meerdere lagen moeten worstelen om de eenvoudigste service-updates door te voeren.\u00a0<\/span><\/p>\n

U heeft een intu\u00eftieve no-code service designer nodig, die u volledige controle geeft over uw CX ecosysteem.<\/span><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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Intuitieve Customer Journey Orchestratie<\/h4>\n

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Ontdek storm FLOW\u2122<\/div>\n <\/div>\n
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Service Management<\/h4>\n

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Ontdek storm CONDUCTOR\u2122<\/div>\n <\/div>\n
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Automated User Provisioning<\/h4>\n

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Discover storm SCIM\u2122<\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
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Klantreizen, ondersteund door Data<\/h2>\n

Gegevens en analyses moeten de kern vormen van uw CX.<\/span><\/p>\n

Het bereiken van volledige transparantie over uw klantcommunicatie is de eerste stap op weg naar de beste CX. Alleen door al uw balangrijke prestatiecijfers in \u00e9\u00e9n toegankelijke interface onder te brengen, kun je beginnen met het optimaliseren van je Customer Experience.<\/span><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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Realtime Reporting and Analytics<\/h4>\n

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Ontdek storm VIEW\u2122<\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
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Campagnes die opvallen<\/h2>\n

Zet campagnes op die de verkoop stimuleren.<\/span><\/p>\n

Het ontwerpen van campagnes zou niet de hele dag in beslag moeten nemen. <\/span>storm <\/b>OUTBOUND’s intu\u00eftieve, drag-and-drop interface laat u uw service snel en eenvoudig beheren. Combineer dat met een krachtige voorspellende dialer en AI-ondersteunde planning, en u hebt alles wat u nodig hebt om uitgaande campagnes op te zetten die klanten aan u binden.<\/span><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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AI-Infused Inbound Customer Engagement<\/h4>\n

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Ontdek storm INBOUND\u2122<\/div>\n <\/div>\n
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Powerful Outbound Campaign Dialer<\/h4>\n

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Ontdek storm OUTBOUND\u2122<\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
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Omnichannel met Content Guru<\/h3>\n

Onze omnichannel oplossingen onderscheidt zich van de massa.<\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t

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Hoogste beschikbaarheid<\/h5>\n
Wij zijn de enige cloudleverancier die nationale hulpdiensten ondersteunt.<\/div>\n <\/div>\n <\/div>\n
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Hoogste Schaalbaarheid<\/h5>\n
We hebben ’s werelds grootste cloud contact center implementaties ondersteund; dat lijkt op 75.000 gelijktijdige digitale agenten in Japan en 20.000 voice seats in Europa.<\/div>\n <\/div>\n <\/div>\n
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Beste beveiliging<\/h5>\n
We hebben wereldwijd erkende beveiligingsstandaarden bereikt, waaronder SOC 2 Type 2 en ISO 27001. We zijn ook de enige aanbieder van cloudcommunicatie die de FedRAMP-accreditatie van de Amerikaanse overheid heeft behaald op het niveau ‘High Impact’.<\/div>\n <\/div>\n <\/div>\n
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Hoogste CSAT<\/h5>\n
Onze oplossingen zorgen voor meetbare verbeteringen in CSAT en tillen onze klanten naar grote hoogte van hun branche. <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div> \n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
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Zet kennis op de eerste plaats<\/h3>\n

Bekijk ons overzicht en ontdek hoe wij customer journeys van wereldklasse ontwerpen.<\/span><\/p>\n

Lees meer<\/a><\/p>\n <\/div>\n

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Whitepapers<\/div>\n

AI Customer Engagement Hub: de nieuwe standaard voor klantcontact<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Whitepapers<\/div>\n

Wat is datasouvereiniteit?<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Nieuws<\/div>\n

brain2050 \u2013 het digitale event over AI en CX \u2013 komt in maart naar Nederland!<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Blogs<\/div>\n

Data zonder grenzen: de impact wetgeving op klantcontact<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Blogs<\/div>\n

Cloudtechnologie levert betere dienstverlening voor inwoners<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Succesverhalen<\/div>\n

Gemeente Eindhoven<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Succesverhalen<\/div>\n

Gemeente Den Haag<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Blogs<\/div>\n

Drie stappen om uw klantcontact te verbeteren met AI<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Blogs<\/div>\n

Essenti\u00eble functies voor klantcontact die iedereen zou moeten hebben<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Blogs<\/div>\n

Uw Employee Experience Platform vormt de kern van uw Customer Experience<\/h4>\n <\/div>\n <\/div>\n <\/a>\n <\/div>\n <\/div>\n
<\/div>\n <\/div>\n <\/div>\n \n <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":659,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"folder":[15],"class_list":["post-742","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nCustomer Journey Management - Content Guru<\/title>\n<meta name=\"description\" content=\"Neem controle over je klantreizen met Content Guru's intu\u00eftieve, no-code servicecreatie en -beheer.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/nl-nl\/producten\/storm-cx\/optimale-klantreis\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Journey Management - 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