{"id":740,"date":"2025-02-14T15:46:48","date_gmt":"2025-02-14T15:46:48","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?page_id=740"},"modified":"2026-09-24T10:30:06","modified_gmt":"2026-09-24T10:30:06","slug":"servicenow-integratie","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/nl-nl\/producten\/storm-cx\/data-en-integraties\/servicenow-integratie\/","title":{"rendered":"ServiceNow integratie"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block no-margin padding-both has-bg\" style=\"background-color:#ddf3fc;\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                            <h4 class=\"section-title h5\"><strong>storm<\/strong><sub>\u00ae<\/sub> INTEGRATE\u2122 ServiceNow<\/h4>\n<h1>CX Case Management met ServiceNow<\/h1>\n<h4><span style=\"font-weight: 400\">Volledig ge\u00efntegreerd casemanagement en ticketing.<\/span><\/h4>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block thin-container no-margin padding-top\"> \n\n                    <div class=\"section-title-area\">\n                <div class=\"container\">\n                                        <h2 class=\"section-title h3\">ServiceNow CRM integratie<\/h2>\n                                            <div class=\"section-description\"><p><span style=\"font-weight: 400\"><strong>storm<sub>\u00ae<\/sub><\/strong> INTEGRATE\u2122: ServiceNow maakt effectief casemanagement mogelijk via \u00e9\u00e9n enkel venster, waardoor medewerkers direct toegang hebben tot informatie van ServiceNow naast hun contactcenter tools.<\/span><\/p>\n<\/div>\n                                    <\/div>\n            <\/div>\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-fifty-fifty toast-block no-margin padding-bottom\"> \n\n        \n\n\n    <div class=\"fifty-fifty-wrapper\">\n        <div class=\"container\">\n\n\n            <div class=\"fifty-fifty image-right-expand dark-gradient-bg\" style=\"color:#ffffff\">\n                <div class=\"fifty-fifty-content\">\n                    <h3>Naadloos casemanagement<\/h3>\n<p><span style=\"font-weight: 400\">Uw contactcentrum gebruikt een aantal verschillende systemen. Uw medewerkers hebben toegang nodig tot informatie in een enkele interface.<\/span><\/p>\n<p><span style=\"font-weight: 400\"><strong>storm<\/strong> INTEGRATE: ServiceNow maakt naadloos casemanagement in het contactcenter mogelijk, zodat ze een naadloze klantenservice kunnen bieden.<\/span><\/p>\n                <\/div>\n                <div class=\"fifty-fifty-image\">\n                                            <img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1396\" src=\"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/Back-Office-Optimization-1-scaled.png.webp\" class=\"attachment-full size-full\" alt=\"Back Office Optimization 1\" srcset=\"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/Back-Office-Optimization-1-scaled.png.webp 2560w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/Back-Office-Optimization-1-300x164.png.webp 300w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/Back-Office-Optimization-1-1024x559.png.webp 1024w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/Back-Office-Optimization-1-768x419.png.webp 768w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/Back-Office-Optimization-1-1536x838.png.webp 1536w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/Back-Office-Optimization-1-2048x1117.png.webp 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-fifty-fifty toast-block no-margin padding-bottom\"> \n\n        \n\n\n    <div class=\"fifty-fifty-wrapper\">\n        <div class=\"container\">\n\n\n            <div class=\"fifty-fifty image-left-expand white-bg\" style=\"color:#0a0a0a\">\n                <div class=\"fifty-fifty-content\">\n                    <h3>Unify Communicatie &amp; Gegevens<\/h3>\n<p><span style=\"font-weight: 400\">Het verwijderen van datasilo&#8217;s is de sleutel tot het leveren van geweldige klantenservice. Voer informatie van ServiceNow in uw contactcentrum in, voor een 360-graden beeld van de klant.<\/span><\/p>\n                <\/div>\n                <div class=\"fifty-fifty-image\">\n                                            <img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1396\" src=\"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/Move-to-the-Cloud-2-scaled.png.webp\" class=\"attachment-full size-full\" alt=\"Move to the Cloud 2\" srcset=\"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/Move-to-the-Cloud-2-scaled.png.webp 2560w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/Move-to-the-Cloud-2-300x164.png.webp 300w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/Move-to-the-Cloud-2-1024x559.png.webp 1024w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/Move-to-the-Cloud-2-768x419.png.webp 768w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/Move-to-the-Cloud-2-1536x838.png.webp 1536w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/Move-to-the-Cloud-2-2048x1117.png.webp 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-fifty-fifty toast-block no-margin no-padding\"> \n\n        \n\n\n    <div class=\"fifty-fifty-wrapper\">\n        <div class=\"container\">\n\n\n            <div class=\"fifty-fifty image-right-expand light-gradient-bg\" style=\"color:#0a0a0a\">\n                <div class=\"fifty-fifty-content\">\n                    <h3>Productiviteit verhogen<\/h3>\n<p><span style=\"font-weight: 400\">Gebruik intelligente automatisering om handmatige taken te elimineren. ServiceNow case-informatie wordt automatisch naar de medewerker gestuurd zodra deze contact opneemt met de klant. Nieuwe cases worden automatisch aangemaakt als dat nodig is. Dit geeft medewerkers meer tijd om zich bezig te houden met complexe, waardevolle taken.<\/span><\/p>\n                <\/div>\n                <div class=\"fifty-fifty-image\">\n                                            <img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1396\" src=\"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/Back-Office-Optimization-3-scaled.png.webp\" class=\"attachment-full size-full\" alt=\"Back Office Optimization 3\" srcset=\"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/Back-Office-Optimization-3-scaled.png.webp 2560w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/Back-Office-Optimization-3-300x164.png.webp 300w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/Back-Office-Optimization-3-1024x559.png.webp 1024w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/Back-Office-Optimization-3-768x419.png.webp 768w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/Back-Office-Optimization-3-1536x838.png.webp 1536w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/Back-Office-Optimization-3-2048x1117.png.webp 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-fifty-fifty toast-block no-margin padding-both\"> \n\n        \n\n\n    <div class=\"fifty-fifty-wrapper\">\n        <div class=\"container\">\n\n\n            <div class=\"fifty-fifty image-background dark-gradient-bg\" style=\"color:#ffffff\">\n                <div class=\"fifty-fifty-content\">\n                    <h3>Omni-Channel Casemanagement<\/h3>\n<p><span style=\"font-weight: 400\">Verzamel gegevens over alle kanalen. Ontvang up-to-date ServiceNow-informatie van elk kanaal voor volledige betrouwbaarheid.<\/span><\/p>\n                <\/div>\n                <div class=\"fifty-fifty-image\">\n                                            <img loading=\"lazy\" decoding=\"async\" width=\"1896\" height=\"898\" src=\"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2026\/02\/RTG-Hero-Background.png\" class=\"attachment-full size-full\" alt=\"RTG Hero Background\" srcset=\"https:\/\/www.contentguru.com\/nl-nl\/wp-content\/uploads\/sites\/12\/2026\/02\/RTG-Hero-Background.png 1896w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/RTG-Hero-Background-300x142.png.webp 300w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/RTG-Hero-Background-1024x485.png.webp 1024w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/RTG-Hero-Background-768x364.png.webp 768w, https:\/\/www.contentguru.com\/nl-nl\/wp-content\/smush-webp\/sites\/12\/2026\/02\/RTG-Hero-Background-1536x727.png.webp 1536w\" sizes=\"auto, (max-width: 1896px) 100vw, 1896px\" \/>                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-contact-form toast-block no-margin no-padding\"> \n\n                    <div class=\"section-title-area\">\n                <div class=\"container\">\n                                        <h2 class=\"section-title h3\">Meer weten?<\/h2>\n                                            <div class=\"section-description\"><p><span style=\"font-weight: 400\">Geef ons uw contactgegevens, en u ontvangt een flyer over de functionaliteit van <\/span><b>storm<\/b><span style=\"font-weight: 400\"> INTEGRATE met ServiceNow\u2019s, direct in uw e-mail.<\/span><\/p>\n<\/div>\n                                    <\/div>\n            <\/div>\n        \n\n\n    <div class=\"contact-form-wrapper\">\n        <div class=\"container\">\n            <div class=\"contact-form-area\">\n                <form id=\"mktoForm_1177\"><\/form>\n                \n                \n            <\/div>\n        <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":692,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"folder":[15],"class_list":["post-740","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - 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