{"id":692,"date":"2025-02-14T15:28:14","date_gmt":"2025-02-14T15:28:14","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?page_id=692"},"modified":"2026-02-11T17:03:48","modified_gmt":"2026-02-11T17:03:48","slug":"data-en-integraties","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/nl-nl\/producten\/storm-cx\/data-en-integraties\/","title":{"rendered":"Data en integraties"},"content":{"rendered":"\n\n
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De Toekomst is Omnidata<\/h1>\n

Onze oplossingen zijn omnidata. Dat betekent dat al uw klantgegevens, uit elk systeem, op \u00e9\u00e9n locatie staan. Geen datasilo’s meer; uw medewerkers hebben de informatie die ze nodig hebben, wanneer en waar ze die ook maar nodig hebben.<\/span><\/p>\n<\/div>\n

\n Ontdek de OmniData-aanpak<\/a>\n Boek een demo<\/a>\n <\/div>\n <\/div>\n <\/div>\n
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Wij zijn Experts in Data-Integratie<\/h2>\n

Onze uitgebreide integratie mogelijkheden brengt uw systemen en data samen, waardoor naadloze platformonafhankelijke communicatie mogelijk wordt en datagestuurde klantervaringen worden gecre\u00eberd.<\/span><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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Maak van data uw strategisch voordeel<\/h3>\n

De meest succesvolle organisaties bouwen met omnidata in gedachten.<\/span><\/p>\n

Verenig uw CX-ecosysteem met krachtige aangepaste API’s en kant-en-klare integraties die gegevenssilo’s doorbreken. Wij geloven dat een omnidata aanpak de eerste stap is naar de volgende generatie Customer Experience.<\/span><\/p>\n

Klaar om te zien wat intelligente data-integratie voor uw organisatie kan betekenen?<\/span><\/p>\n

storm\u00ae<\/sub><\/strong> INTEGRATE<\/a><\/p>\n <\/div>\n

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Ons platform voor klantgegevens<\/h3>\n

We maken gegevens toegankelijk via een Customer Data Platform (CDP).<\/span><\/p>\n

Het CDP is een flexibele gegevensstructuur; een enkele locatie waar al uw klantgegevens uit al uw recordsystemen kunnen worden bekeken en bijgewerkt. Elke gebruiker, waar dan ook in uw organisatie, kan op elk moment de klantgegevens opvragen die hij of zij nodig heeft – geen datasilo’s meer.<\/span><\/p>\n

Onze CDP is toegankelijk via onze uniforme agentinterface. Klantgegevens worden in realtime aan medewerkers verstrekt via dynamische, AI-gestuurde screen-popups.<\/span><\/p>\n

storm\u00ae<\/sub><\/strong> CKS<\/a><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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Onze Integraties <\/h2>\n

Ongeacht het systeem, wij leveren de integraties.<\/b><\/p>\n

We onderhouden een framework met duizenden op maat gemaakte en kant-en-klare API-integraties. Of het nu gaat om veelgebruikte systemen, zoals Salesforce, Microsoft Teams en Service Now, of om bedrijfseigen of branchespecifieke systemen, wij hebben de juiste API voor u.<\/span><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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storm <\/b>INTEGRATE: Salesforce<\/span><\/a><\/h3>\n <\/div>\n
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storm <\/b>INTEGRATE: ServiceNow<\/span><\/a><\/h3>\n <\/div>\n
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storm <\/b>INTEGRATE: Microsoft Teams<\/span><\/a><\/h3>\n <\/div>\n
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Full Integrations Library<\/b><\/a><\/h3>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n
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Data & Integraties met Content Guru<\/h3>\n

Net als al onze oplossingen zijn onze API-integraties gebouwd voor de beste prestaties, betrouwbaarheid en de beste beveiliging:<\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t

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Hoogste beschikbaarheid<\/h5>\n
Wij zijn de enige cloudleverancier die nationale hulpdiensten ondersteunt.<\/div>\n <\/div>\n <\/div>\n
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Hoogste Schaalbaarheid<\/h5>\n
We hebben ’s werelds grootste cloud contactcenter implementaties ondersteund; bijvoorbeeld 75.000 gelijktijdige digitale agenten in Japan en 20.000 voice seats in Europa.
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Beste beveiliging<\/h5>\n
We hebben wereldwijd erkende beveiligingsstandaarden bereikt, waaronder SOC 2 Type 2 en ISO 27001. We zijn ook de enige aanbieder van cloudcommunicatie die de FedRAMP-accreditatie van de Amerikaanse overheid heeft behaald op het niveau ‘High Impact’.<\/div>\n <\/div>\n <\/div>\n
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Hoogste CSAT<\/h5>\n
Onze oplossingen zorgen voor meetbare verbeteringen in CSAT en helpen onze klanten naar de top in hun branche. <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div> \n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
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Kennis staat op \u00e9\u00e9n<\/h3>\n

Verken onze overzicht en ontdek hoe ons Customer Data Platform en API-integraties de activiteiten van onze klanten hebben veranderd.<\/span><\/p>\n

Lees meer<\/a><\/p>\n <\/div>\n

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Nieuws<\/div>\n

Content Guru scoort hoogste \u2018Willingness to Recommend\u2019-rating in het 2026 Gartner\u00ae Voice of the Customer for CCaaS-rapport<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Whitepapers<\/div>\n

2026 Gartner\u00ae CCaaS Voice of the Customer<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Whitepapers<\/div>\n

AI Customer Engagement Hub: de nieuwe standaard voor klantcontact<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Whitepapers<\/div>\n

Wat is datasouvereiniteit?<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Nieuws<\/div>\n

brain2050 \u2013 het digitale event over AI en CX \u2013 komt in maart naar Nederland!<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Blogs<\/div>\n

Data zonder grenzen: de impact wetgeving op klantcontact<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Blogs<\/div>\n

Cloudtechnologie levert betere dienstverlening voor inwoners<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Succesverhalen<\/div>\n

Gemeente Eindhoven<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Succesverhalen<\/div>\n

Gemeente Den Haag<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Blogs<\/div>\n

Drie stappen om uw klantcontact te verbeteren met AI<\/h4>\n <\/div>\n <\/div>\n <\/a>\n <\/div>\n <\/div>\n
<\/div>\n <\/div>\n <\/div>\n \n <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":659,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"folder":[15],"class_list":["post-692","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nContact Center Integraties & Apps - Content Guru<\/title>\n<meta name=\"description\" content=\"Integraties - ontdek hoe Content Guru met uw organisatie samenwerkt om uw bestaande systemen te verbeteren, niet te vervangen.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/nl-nl\/producten\/storm-cx\/data-en-integraties\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Center Integraties & Apps - 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