{"id":673,"date":"2025-02-14T15:25:15","date_gmt":"2025-02-14T15:25:15","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?page_id=673"},"modified":"2026-02-16T14:46:03","modified_gmt":"2026-02-16T14:46:03","slug":"cx-oplossingen-voor-grote-organisaties","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/nl-nl\/producten\/storm-cx\/cloud-customer-experience\/cx-oplossingen-voor-grote-organisaties\/","title":{"rendered":"CX Oplossingen voor Grote Organisaties"},"content":{"rendered":"\n\n
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storm\u00ae<\/sub> <\/strong> CONTACT\u2122 <\/span><\/h4>\n

De #1 CX-oplossing voor grote volumes<\/h1>\n

Ontdek <\/span>storm<\/b> CONTACT en maak Customer Experience uw concurrentievoordeel.<\/span><\/h4>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n
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De verwachtingen van de klant veranderen<\/h2>\n

storm<\/b> CONTACT is Content Guru’s cloud-gebaseerde, omnichannel Customer Experience oplossing. <\/span>storm<\/b> CONTACT brengt elke vorm van communicatie samen in \u00e9\u00e9n wachtrij voor oplossing door medewerkers of AI-agenten.<\/span><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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Ga de toekomst van omnichannel-ervaring tegemoet<\/h3>\n

Slimme apparaten en sociale media hebben de manier waarop uw klanten communiceren veranderd. Klanten eisen nu direct contact, via elk kanaal, op elk moment.<\/span><\/p>\n

Uw bedrijf heeft een oplossing nodig die alle kanalen samenbrengt in \u00e9\u00e9n platform. <\/span>storm <\/b>CONTACT stelt u in staat om aan deze behoeften te voldoen en een omni-channel klantervaring van wereldklasse te leveren.<\/span><\/p>\n <\/div>\n

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Omni-Channel Routing<\/span><\/h3>\n

Verbind klanten met oplossingen. <\/span>storm<\/b> CONTACT koppelt klanten aan de best beschikbare oplossing, een medewerker of een machine agent, elke keer weer.<\/span><\/p>\n

storm<\/b> CONTACT koppelt omni-channel vragen aan de best beschikbare medewerker of machine agent op basis van aanpasbare logica en statistieken, zoals persoonlijkheid en vaardigheden.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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Level-Up naar de Cloud<\/span><\/h3>\n

Laat uw medewerkers flexibel werken. Een cloud-gebaseerde, omni-channel contact center oplossing is overal toegankelijk, op elk apparaat.<\/span><\/p>\n

storm<\/b> CONTACT kan overal worden benaderd, of dat nu op afstand is of binnen uw contact center. <\/span><\/p>\n <\/div>\n

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Onge\u00ebvenaarde schaalbaarheid<\/span><\/h3>\n

storm<\/b> CONTACT is zeer schaalbaar, zodat je elk aantal klant contacten kunt beantwoorden, zelfs als de vraag toeneemt.<\/span><\/p>\n

Intelligente routing versnelt de afhandeling van klant contacten. In combinatie met AI-gestuurde automatisering maakt <\/span>storm<\/b> CONTACT een uitstekende CX mogelijk, zelfs tijdens piekuren. Dynamische prioritering op basis van langste wachttijd, wachtrijprioriteit en prioriteit bij binnenkomst helpt je flexibel te reageren op pieken in de vraag.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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De hoogste betrouwbaarheid<\/h3>\n

Gehost op het <\/span>storm<\/b> platform, biedt <\/span>storm<\/b> CONTACT 99,999% beschikbaarheid. Dit betekent dat u altijd beschikbaar bent voor uw klanten, wanneer ze maar willen.<\/span><\/p>\n

Omdat er geen downtime nodig is voor service-updates, blijft u technologisch voorop lopen en kunt u uw SLA’s halen en zelfs overtreffen. Wij zijn de enige cloud CX-provider die door hulpdiensten wordt vertrouwd om missiekritische communicatie te leveren; uw CX is in veilige handen.<\/span><\/p>\n <\/div>\n

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Uitgebreide integraties<\/h3>\n

Dankzij onze uitgebreide integratiebibliotheek kan <\/span>storm<\/b> CONTACT worden ge\u00efntegreerd met oplossingen van derden, om routing-beslissingen te ondersteunen met klantgegevens.<\/span><\/p>\n

Afrondingscodes<\/span> kunnen automatisch worden ge\u00fcpload naar uw system of record, zodat u follow-up acties kunt activeren, en volledige contact center transparantie krijgt.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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Meer weten?<\/h2>\n

Geef ons uw contactgegevens, en u ontvangt een flyer over de functionaliteit van <\/span>storm<\/b> CONTACT, direct in uw e-mail.<\/span><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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<\/form>\n \n \n <\/div>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":667,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"folder":[15],"class_list":["post-673","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nCX Oplossingen voor Grote Organisaties - Content Guru Benelux<\/title>\n<meta name=\"description\" content=\"Content Guru's AI aangedreven Contact Center oplossing helpt organisaties de klanttevredenheid en retentie te verbeteren via elk kanaal.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/nl-nl\/producten\/storm-cx\/cloud-customer-experience\/cx-oplossingen-voor-grote-organisaties\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CX Oplossingen voor Grote Organisaties - 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